My Bluetooth speakers are connected, but still no sound [Quick fix]

A good set of Bluetooth speakers is something that will always come in handy. They’re ideal for casually playing music with a typically reliable wireless connection.

However, even with the best Bluetooth speakers under £100, you may end up having issues with them at some point. One of the most common issues is that it says you’re connected to a device, but there’s still no sound coming from the speaker itself.

There are a couple of different reasons why you might be faced with this problem. Fortunately, there’s usually a pretty easy solution.

My Bluetooth speakers are connected, but still no sound

It should go without saying that you’ll want to double check that the volume is turned beforehand. This is both either on the speaker itself, or the device you’re connected to it with.

As well as this, ensure that the mute button isn’t on. This could be on the speaker, but it’s more likely to be the case if you’ve connected to the speaker with a smartphone. Sometimes, having mute on could cause any external device not to play sound.

If you’ve gone ahead and checked these, then run through the list below to try and find the answer to your problem.

Reset the speaker


The first thing to try is resetting the speaker. This is the easiest and most likely thing to fix the problem the vast majority of the time.

How you perform a reset will depend on the Bluetooth speaker that you’re using. If your speaker has a Connect or Link button, then you’ll want to hold this down for a few seconds whilst you power down the speaker.

You can do this by using the power button if battery powered, or turning it off at the wall if you’re using a main connection to power the speaker. Then, wait a few seconds before turning the speaker on again.

Try and connect like you did before – hopefully the audio works this time. More often than not, an easy reset will actually completely resolve the issue.

Go through your settings too

For those using a tablet or a phone, then you’ll want to go into the settings of your device. It really depends on which model you’re using in this case, but typically some Android phones may have a bit of a different set up.

With some Android devices, you’ll actually have to check that your media isn’t turned down in the settings. Whilst the sound on your phone may be up, there can actually be a different setting for music, games and all media. So, ensuring this is turned on is very important.

Ensure there’s not any interference


Bluetooth speakers run on the 2.4 GHz frequency band. The good part about this is that it provides a reliable connection. The bad part is that because it’s reliable, a ton of other devices connect at this frequency too, as this is the most common Wi-Fi band to use.

This means that there could be some interference between your Bluetooth speaker and not only other Bluetooth devices, but also Wi-Fi devices too. Make sure there’s nothing between your speaker and phone, as this could be a reason why you’re connected but no sound is playing.

Advice if you’re using a computer (Windows 10)

Now whilst the above advice is more for general use with a Bluetooth speaker, many people will be using their speakers with their computer. And if you are, then there are a few more things that you can do to get the sound working again.

Update your drivers

Your drivers are quite simply what tells your laptop or computer’s hardware how to operate. They need regular updating for them to work properly – on Windows laptops, you may need to do this manually (it’s automatically updated with a Macbook).

If you don’t update your audio drivers, then this could cause problems with their playback. It could even stop your laptop from working properly with any connected Bluetooth speakers.

You can easily do this by going into your Device Manager. So, making sure that your audio drivers are up-to-date is a must for all Windows users.

Turn your Bluetooth off and on again

Something that works well with Bluetooth technology is disabling and then re-enabling it after. Resetting the Bluetooth in this way will ensure that you’re properly connected to the speaker. This way, you can rule out a poor connection being the cause of your lack of sound.

Typically, Bluetooth is one of the most reliable ways that you can connect two devices to each other wirelessly. So it is unlikely to be an issue with the connection itself, but it’s worth checking anyway.

Re-pair the two together


If simply turning the Bluetooth on and off doesn’t seem to do the trick, then you can also try to re-pair them as well. First, you’ll have to completely forget your speaker on whatever phone, tablet or alternative device you’re using.

Once forgotten, you’ll want to then simply reconnect the two together again. Although it is fairly straightforward, Bluetooth can sometimes be a little bit temperamental. Giving it another chance to work by simply disconnected and reconnecting the two is simple, yet pretty effective in most cases.

Check your output

You want to make sure that your computer or laptop has actually managed to find your speaker properly. But this isn’t enough – you can have a speaker connected, but your computer may not necessarily think that you want to use it as your primary audio.

To ensure it does, you’re going to want to make sure that your default audio is your Bluetooth speaker. You can do this by simply going into the sound settings of your Windows device, and making sure that your speaker is the default listed.

Use Troubleshooter

One of the good things about using Windows laptops is that it’s usually quite easy to work out what problems you’re having. You can do this by simply running the Windows Troubleshooter for playing audio.

Running the Playing Audio troubleshooter will then try to find the reason why your attached speaker isn’t laying. If it can find any sort of problem, then it will go ahead and fix it too. It doesn’t always work, but it’s definitely worth giving it a shot.


Though not a particularly common problem, it can occur that there’s no sound coming from a Bluetooth speaker. Hopefully it’s not a hardware issue, otherwise you’re going to have no choice but to get it fixed, or try to fix the problem yourself if you’re a techie.

In most cases, wireless Bluetooth speakers actually tend to be pretty reliable. But even if the sound isn’t working properly on your speaker, there’s usually a way that you can resolve the issue.

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About Steve

Hi, I'm Steve. I've worked for the past 8 years in a major furniture retailer in the UK, so I know my way around a desk or two. On the weekends, I spend time with my kids or I'm probably outside in the garden doing something or other!

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