Are you having problems with your cordless phone? Don’t worry, you’re definitely not alone. People across the world are having issues with their phones on a daily basis, and unless you know a lot about them, then it can be difficult to know how to fix.
Sometimes you can have problems with the phone itself, or just the base unit that you dock your phone into. If you’re thinking about purchasing a new phone or a set, then check out my list of the best cordless phones in the UK.
Fortunately, we’ve put together this guide of the most common problems that people face with their home phone. Hopefully, by troubleshooting this issue, we can help fix any issue that you’re having with your cordless phone. So, let’s take a look at the problems that people have found themselves with.
Cordless Phone Problems – Troubleshooting
Troubleshooting the possible issues with your cordless phone is a good idea, especially if you’re with a company that charges for callouts. Most companies will just send out an engineer who will use a phone to test your landline, and either say there’s a problem with the line itself which he can fix, or an issue with your equipment which you’ll need to replace.
Of course, you can skip most of this yourself by testing a working phone in the main socket to see whether it works. If it does, then the problems with your equipment. If it doesn’t, you should probably go ahead and call out an engineer! Here are a few of the most common problems that people face with their cordless phones.
There’s no dial tone on my phone
The main thing that you’ll want to check if you’re not getting a dial tone is that the line itself works. The easiest way to do this is by plugging a corded phone into the main line socket in your home. If you still get no dial tone, then it’s a problem with your landline connection. If you do get a dial tone, then the issues is going to be with your corded phone itself.
If you have more than one device in the house, then it’s easy to find which one is causing a problem by plugging them in separately.
I can barely hear the person on the other end of the line
If you can’t hear the other person on the line, then typically this is a telltale sign that your cordless phone hasn’t got enough battery. Obviously, you’ll want to check that your cordless phone has the volume up to a high enough level too. Again, it’s a good idea to plug a corded phone into the mains socket and try to make a call to see whether there’s a problem with the line itself.
One of my handsets has locked up
If you have a cordless phone in the house that’s locked up and won’t let you enter in any information, then the best thing to do is to take the batteries out of the phone. If you leave it a few minutes and put the phone back on, and this should fix any issues with a locked phone.
I’m getting interference/static on my calls
The first thing to check if you’re getting any sort of interference on your call is that you don’t have any devices within a close vicinity that might be causing this. If you have a printer close by, or your phone is within a few metres of your wifi router, then this might cause an issue. If this doesn’t help, then it’s probably an issue with your equipment.
My caller ID isn’t working
If your display is working in general but it’s not showing any ID when someone is calling you, then this must be in the settings of the phone. It’s also possible that having caller ID show up isn’t actually part of your phone package, as not all phone packages have this as an option, especially the cheaper ones.
My display reads “no link to base”
If your display comes up showing no link to base, then the first thing you should do id take the batteries out for a minute then put them back in. If the message still appears, then it may be that your call log is full, so you will need to clear out some of the call history of the phone.
My handset isn’t charging
This is a rare problem, and for the most part it actually indicates a faulty piece of hardware. Your best bet is to call your phone company and tell them this, as they will likely advise you to see the handset to them to be looked at.
These are just a few of the most common problems that you might face when using a cordless phone. However, this shouldn’t put you off cordless phones in general, as many people are using them nowadays due to their ease of use.
Running through the list above one at a time should allow you to find what is causing the problem. Fortunately, it is usually quite easy to identify an issue you’re having with a phone. If you have an issue that isn’t resolved here, then please leave a comment and I’ll try to help you out the best that I can!