Amazon fire stick no signal issue – how to troubleshoot and fix

Amid plenty of issues that often trouble Fire TV Stick users, there’s one issue that seems to be hard to get around, i.e., the Amazon Firestick not working no signal issue. Although it can stress some users at first, there’s a way to fix it. And we are going to tell you how. 

How can you fix the Amazon Firestick No Signal issue? First, try disconnecting the Fire TV device from the HDMI port and reconnecting it. Check if this fixes the issue. If not, you can try replacing your HDMI cable with a new one to see if it helps. Also, confirm that you have selected the correct HDMI source (ex – HDMI 1 or 2). It should be the one connected to the Fire TV Stick. 

If none of the above troubleshooting works, try the other methods explained in this article. We will discuss numerous reasons that cause this issue alongside different ways to fix it without professional help. 

What to do when your Firestick has no Signal

Here are some basic and intermediate troubleshooting methods you should try to fix the Amazon Fire Stick no signal issue. 

Check Batteries On Your Fire Stick Remote

One thing that almost every Fire Stick owner would agree with is that the remote paired with the device is a battery drain magnet. The batteries on the Fire Stick remote (especially the 1st gen) drain faster than expected. And when the batteries run dry, the Fire Stick starts malfunctioning. Check the batteries on your remote and replace them to see if it solves the no signal issue. 

Check HDMI Cable 

If the previous fix doesn’t work, you need to check the HDMI connection. Check that your HDMI cable is connected to the port and is in good condition. You should look for any signs of wear and tear. After inspecting the cable, you should disconnect the HDMI and reconnect it to see if that fixes the Amazon Fire Stick no signal issue. 

HDMI Cable
HDMI Cable

Try An Alternate HDMI Port

If the HDMI port connection and cables appear to be in good working order, you should try connecting the HDMI cable to a different HDMI port on your TV. If the issue persists, try connecting the HDMI cable to other devices to see if your ports are functioning correctly. The ports often get damaged due to moisture build-up.

Replace HDMI Cable

If the issue continues, you should try replacing the HDMI cable with a new one and connect it to your Fire TV Stick. Afterward, switch on your TV and see if the Fire TV starts working correctly. 

Reset Fire Stick

If you’ve exhausted all of the other options, a factory reset is your final resort. Keep in mind that you’ll lose all of your personal information and preferences, including in-app purchases. 

How to reset Fire TV Stick

  1. Turn on your TV and the Fire Stick
  2. For 10 seconds, press and hold the Back button and the right side of the circle simultaneously (refer to the image below)
Amazon Fire Stick reset
Resetting Amazon Fire TV Stick
  1. Click Reset when the pop-up message appears
  2. Wait for a few minutes until the reset completes

Contact Amazon Support

If Fire TV Stick shows no signal, even after resetting, it could be a hardware-level issue. You need to contact customer support for Fire TV Stick and explain the issue to them. 

The Reboot Method for Firestick No Signal

Your Fire TV Stick can be affected by software issues as well. There’s a fair chance that your device could be facing a software glitch, which a proper reboot can fix. The Amazon Fire Stick no signal issue may be resolved by doing a simple reboot. Here’s how you can do it.

How to Reboot the Fire TV Stick 

  1. Unplug your TV from the power outlet and then disconnect the Firestick from the HDMI port
  2. Now, unplug the Fire TV Stick from its power source by disconnecting the power adaptor
  3. Wait for up to 5 minutes, plug the TV back into the power socket and switch it on
  4. Replug the Fire TV Stick to its power source and the HDMI port on the TV
  5. Wait for the device to start

Ideally, this should fix the issue for you, but you’ll need to contact Amazon support if it does not. 

Common Issues when your Firestick has no Signal

There could be many reasons behind the Amazon Fire Stick no signal issue. Here are a few explanations for you to understand and analyze the problem closely. 

HDCP issue (common with older TVs)

If you are using an old TV set, your chances of encountering HDCP issues are significantly higher. HDCP is an anti-piracy technology that prevents unlawful distribution of digital material. 

Unfortunately, this function may not be available on older generations of TVs. As a result, if you have an outdated TV that isn’t HDCP compatible, you won’t be able to use Fire Stick with it. Unfortunately, the only completely legal solution is to purchase a new television.

Another legal way around it is to use an HDMI splitter, but there’s no guarantee that it will work for sure. You can connect your Fire Stick to an HDMI splitter instead of the TV, allowing you to take advantage of the fallback mode that will enable the content to load in a lower screen resolution. 

Previous Device Settings

Sometimes, the Amazon Fire Stick no signal issue can stem from the settings you saved on the device connected to the same HDMI port earlier. 

Using Different Power Adapter

The error could also be caused by using the incorrect power adapter. If you’re using a different power adapter for your Fire Stick and not the original adapter bundled with the Fire Stick, you must replace it with the original one. 

Hardware Issues

The Amazon Fire Stick comes pre-bundled with a slew of apps, and with that kind of software ecosystem, the device often overheats, which could trigger an internal hardware failure. So, if your Fire TV Stick is showing no signal, then there is a fair chance that one of the hardware components might be the issue. 

Defective Firestick

While you are troubleshooting different methods to fix the no signal issue on your Fire TV Stick, the possibility remains that your Fire Stick is defective. Although it happens in isolated cases, you can get the device checked and scanned for internal defects by contacting Amazon support.

Wi-Fi or Router Connection Issues

The core functionality of your Fire TV Stick depends on a stable internet connection. The device requires a compatible network connection to stream content and run the ecosystem. If your internet connection is not working properly, your Fire Stick can show the no signal error. You also need to ensure that the device is connected to the 2.4GHz network, not the 5GHz. 

Screen Resolution Compatibility

If your TV’s screen resolution is set to an un-adaptive resolution for your Fire TV Stick, then there’s a chance that it can cause the no signal issue. Therefore, you need to ensure that your TV has the correct resolution for the Fire TV Stick to function correctly. 

How to fix screen resolution with Fire TV remote

  1. Press and Hold the Up and Rewind button on the Fire TV remote 
  2. Select Automatic option

Red Power Light

If your Fire TV Stick is flashing a Red light, it has run out of power and needs a battery change. Sometimes low batteries in the remote can cause the no signal issue as well. 

Faulty Fire Stick Drivers 

The Fire Stick comes integrated with various drivers that require periodic updates. Through software updates, Fire Stick also upgrades its drivers. So you need to find out if there’s an update pending for your Fire TV Stick. If there is, then update the device right away to fix the no signal issue. 

Frequently Asked Questions

Let us answer some of the questions about Firestick troubleshooting no signal issues. 

Why is my Amazon Fire Stick saying no signal?

There could be many reasons why you are facing Amazon Fire Stick no signal issue. The problem could be caused by a faulty HDMI cable or port, incorrect screen resolution, outdated drivers, a wrong power adapter, or more. 

What causes a Firestick to lose signal?

Mostly, the Firestick can lose signal due to poor internet connection. However, in some cases, it could be caused by a loose HDMI connection or an inadequate power supply from the power adapter. 

Why does my TV say no signal when HDMI is plugged in?

Commonly, Amazon Fire TV no signal HDMI can arise when you have not chosen the correct HDMI source. You need to select the exact HDMI source from your TV remote that’s connected to your Fire TV Stick (HDMI 1 or HDMI 2). 


It can be frustrating to troubleshoot streaming issues when you’ve been looking forward to some downtime watching your favorite shows. You can fix the Amazon firestick no signal issue with the solutions above. However, if none of them work, you must contact Amazon Fire Stick customer support. 

We hope our guide about fixing Amazon Fire Stick no signal issue helps you in getting around it. Let us know in the comments.

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About Melissa

Hey! I'm Mel, I write the occasional article for Spacehop, amongst other things. I love meeting new people and chatting, so if you have any questions don't hesitate to ask.

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