How to change WiFi on Ring Doorbell

Do you have problems connecting to your Ring Doorbell? Perhaps you’ve recently relocated and need to change or update your Ring’s Wi-Fi. No problem, we have got you covered. In this article, you will get a step-by-step guide on how to change WiFi on Ring doorbell. 

If you want to change Ring Doorbell Wi-Fi, you will first need to open the Ring app and choose the device. Then click on “Device Health” and “Change Wi-Fi Network.” When prompted, follow the on-screen instructions and enter the password for the selected network to change ring wifi. 

The Ring Doorbell monitors the area in front of your home 24/7. It must be continually linked to a Wi-Fi network to carry out the surveillance. 

The Ring app on your phone instructs your Ring device to reconnect to the same network to which it was previously connected. If the network is accessible, your Ring Doorbell or Camera should connect instantly. If not, it will walk you through the same procedures as if you were connecting to a new Wi-Fi network. You must choose the new Wi-Fi network and confirm the password. By following the on-screen instructions, you can connect Ring to new wifi. 

Ring Doorbell

What you will need before you begin

To change Wi-Fi on the Ring Doorbell, here’s what you will need. You need a wireless network name (SSID) and wireless network key (password). 

Some models of Ring Doorbell only connect with networks on 2.4GHz. Although most Wi-Fi networks fulfill that requirement, it’s better to check if yours does. If not, then you will have to get another router that supports 2.4GHz connectivity. 

Please keep in mind that your Wi-Fi network password should not contain any special characters to connect with your Ring Doorbell. Please remove special characters like “!”, “$”, “#”, “@” from your password. Pick a new password, and then try connecting your Wi-Fi with Ring Doorbell. 

How to Change WiFi on Ring Doorbell

It’s not a herculean task to change the Wi-Fi network connected with your Ring Doorbell. Here are the instructions on how to change Wi-Fi on the Ring Doorbell:

  1. Open the Ring app on your phone. 
  2. In the top-left corner, click the three lines icon. 
  3. Select “Devices.” 
  4. Choose your Ring Doorbell. 
  5. Select “Device Health.” 
  6. Tap “Change Wi-Fi Network.” 
  7. Stand close to the doorbell. 
  8. To put your Ring Doorbell in setup mode, follow the on-screen instructions. 
  9. Select your preferred Wi-Fi network. 
  10. Type the network password and then click “Continue.” 

You can refer to the following video if you face any issue following the written steps:

How to Put Ring Doorbell in Set-Up Mode Manually

To change the Wi-Fi network, you must manually put your Ring Doorbell into setup mode. Remember, you cannot do this task remotely. You can put your Ring Doorbell in setup mode before you begin the process using the Ring app. 

When in Setup Mode, your Ring Doorbell will broadcast a temporary Wi-Fi network to help you connect your device to your smartphone. The Ring app installed on your smartphone will locate and connect to this network to interact with your doorbell and instruct it to join your permanent home network.

 The device stops transmitting the temporary network on completion of the setup and will remain connected to your home’s Wi-Fi network. 

There are different ways to enter setup mode on different Ring Doorbell models.

  • Ring Video Doorbell: Unplug the doorbell from its mounting bracket and push the orange button on the doorbell’s backside. You don’t need to press and hold the button.  
  • Ring Doorbell 2, 3, and 3 Plus, and Ring Doorbell Elite: Detach the doorbell’s faceplate. Now, hit the black button on the front. 
  • Ring Doorbell Pro: Push the button on the doorbell’s right side.

Your Ring Doorbell successfully enters the setup mode when you spot a spinning white light on the front of the device. 

How to Hard Reset Ring Doorbell

If your doorbell does not enter setup mode, you may need to hard reset it: Follow the instructions below to reset Ring Doorbell:

  1. Press and hold the setup button for up to 30 seconds. 
  2. Wait for 5 minutes for the doorbell to reboot. 

Note: Performing a hard reset is only recommended when you have no other way to put your Ring Doorbell in setup mode. A hard reset wipes your doorbell settings and forces you to go through the entire setup procedure again.

WiFi Frequency For Ring Doorbell

Most Wi-Fi routers are equipped with two frequencies: 2.4 GHz and 5 GHz. The 2.4 GHz frequency has a wider range but a slower speed than the 5GHz frequency. 

You may find both frequencies displayed as different networks when selecting a Wi-Fi network for your Ring Doorbell. Take a look at the table below to see if your doorbell is compatible with the following frequencies:

Ring Doorbell Model2.4GHz Frequency 5 GHz Frequency 
Ring Video DoorbellYesNo
Ring Doorbell 2YesNo
Ring Doorbell 3YesYes
Ring Doorbell 3 PlusYesYes
Ring Doorbell EliteYesYes
Ring Doorbell ProYesYes

How to Reconnect Ring to WiFi

Here’s how you can manually reconnect your Ring doorbell to your home wifi network. Just follow the steps below:

  1. Open the Ring app on your smartphone 
  2. Tap on the three-dotted lines in the upper left corner. 
  3. Check for devices in the list on the left side 
  4. Tap Devices. 
  5. Choose the device (camera, doorbell, etc.) to reconnect to Wi-Fi 
  6. At the bottom of the screen, select Device Health. 
  7. Select Reconnect to Wi-Fi or Change Wi-Fi Network

Note: After reconnecting your device to the home Wi-Fi network, you can go back to the same screen in your app to check the strength of Wi-Fi signals under the “Network” option. 

Troubleshooting WiFi Connectivity On Your Ring Device

Changing Wi-Fi Network or Reconnect Wi-Fi Network isn’t an option in the Ring App

If you change your Wi-Fi network, you will have to reconnect your Ring Doorbell to the new network manually. And by manually, we mean that you will have to press and hold the setup button on the Ring Doorbell to change the network. 

Avoiding having to Change the Wi-Fi Network on your Ring device

We understand how inconvenient it is to search for the correct screwdriver to unscrew the bottom of your Ring Doorbell to access the “orange button” on the rear to reset. But there’s a workaround for this unwanted exercise. You can avoid this by using the same SSID (Wi-Fi network name) and password (on your new router) and use to connect the Ring Doorbell . Of course, this can compromise your network security as you use the old password. 

Accessing “Device Health Menu” in Ring app

We can use the Ring app to help diagnose Wi-Fi problems.

How to Access Device Health Menu in the Ring app

  1. Open the main menu in the Ring app
  2. Tap the three-dotted menu in the upper left corner 
  3. Choose “Devices.” 
  4. Choose the device whose Wi-Fi needs to be updated. 
  5. Choose “Device Health.”

Once you are able to access the Device Health Menu in the Ring app, you should look for two options to diagnose Wi-Fi problems – Signal Strength and Power

Signal Strength

When your device links to a network, a section labeled “Network” will appear. You will find the Signal Strength option under that section.   

Ring will show the measurement as RSSI, or Received Signal Strength Indicator ( measured in decibels dBs).

Without delving into the technical nitty-gritty, simply know that a value closer to 0 is preferable. The higher the number, the less powerful the wireless signal. 

Check the signal strength from where the device is actually mounted, and ensure you haven’t brought it inside or closer to the router while troubleshooting.

Power

You can check the power level of each battery under the Device Health panel in the Ring app. If the battery is low, Ring will not be able to stay connected to Wi-Fi. Batteries degrade over time, so if you see this problem occurring regularly, just get new batteries.

Consider the Ring Video Elite if you’re weary of dealing with batteries on the Ring Video Doorbell. It’s pricey, but it’s the finest Ring has to offer, plus it’s hard-wired, so no batteries are required. 

Probable WiFi Issues To Check 

If your Ring Camera or Video Doorbell functioned seamlessly in the past but has lately stopped working, examine the following probable causes:

  • You recently updated SSID or password for your Wi-Fi network 
  • Your new router only broadcasts at 5GHz frequency. Many of the Ring Doorbell models can only connect to 2.4 GHz frequencies. If you have a dual-band router with both frequencies, check your router’s settings to see if the 2.4 GHz network is enabled.
  • Wires may have come loose if your Ring device is wired. This isn’t extremely frequent, but it does occur from time to time. Turn off the power and double-check all of the cables coming into the device to ensure they are properly connected.
  • The Wi-Fi router was relocated. If you relocate the router further away, then your Ring device may no longer be able to establish a stable connection. 
  • Check if the power is disconnected

Conclusion 

The Ring Doorbell is a convenient and simple smart home device. However, if your Ring Doorbell has issues connecting with your Wi-Fi home network, you will need to follow the above-mentioned methods. 

In a nutshell, you must reconnect your Ring Doorbell to your Wi-Fi network if you change your Internet provider or Wi-Fi network details. In the Ring app, you can change the Wi-Fi network of your Ring Doorbell. You will also need to put the doorbell into setup mode by manually pushing the button on the rear or behind the faceplate, based on the model.

We hope our guide helps in resolving how to change Wi-Fi on Ring Doorbell. Let us know in the comments!

If the solutions suggested in the article do not help resolve the Wi-Fi issues, please get in touch with the Ring Support Team for further assistance.

About Melissa

Hey! I'm Mel, I write the occasional article for Spacehop, amongst other things. I love meeting new people and chatting, so if you have any questions don't hesitate to ask.

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