How to Get Samsung TV out of Demo Mode without Remote (& with)

So, you’ve just bought your new smart TV and you’ve got it home, yet you’ve come across a problem – it’s still stuck in demo mode.

This isn’t necessarily a problem with new TV’s either. You may have owned your TV for a while and then suddenly you go to use it, and it’s in Demo Mode instead. This can be frustrating, and it can stop you from using your TV properly.

Fortunately, there’s actually a very easy fix to this problem. So, let’s look at how you can get your Samsung TV out of demo mode, even if you don’t have a remote control for the device.

How to Get Samsung TV out of Demo Mode without the Remote Control

To get your Samsung TV out of Demo Mode, all you need to do is follow the instructions below.

  1. The first thing you need to do is bring up the volume adjustment on the TV. You can do that by either turning the volume up (+) or down (-).
  2. When you see the volume control turn the sound up or down on your screen, this is where you need to hold down the menu button for a good 15-20 seconds.
  3. At this point, you should see the words Standard Mode pop up on your screen.

This is all you need to do to switch your television from demo mode to standard mode. If it doesn’t work and Demo Mode comes up on your screen instead, then just go ahead and do it again to force it into Standard Mode.

Using the volume button to take your TV from Demo Mode into Home Mode should be fairly straightforward, and you shouldn’t even need to use the menu button.

Get Samsung TV out of Demo Mode with the Remote Control

In some cases, the method uses to get your TV out of demo mode might not actually work. This may be the case for newer Samsung models, as although Samsung have many different models, it’s difficult to give advice for all of them. But anyway, there are definitely occasions where this doesn’t fix the problem.

In this scenario, you’re going to need the remote control for your television. If you have it, then it’s going to be a lot easier for you to fix the issue.

Method 1

Now, if you have a remote control for your device, then you can easily bring up the Tools function on your television. Within tools, you should actually be able to see the option to turn Demo Mode off on your TV. Obviously, selecting this issue will resolve your problem.

Some good advice I was given which may be relevant here is that if you don’t have the remote control for your television, then you could connect a Bluetooth keyboard to the television and control it that way. This could be a solution to fix the problem without having to get another remote control yourself.

Method 2

Another potential solution to the problem that may work for other models of Samsung TV is to change it through the general settings on your device.

For this, obviously you’re going to want to head into General Settings first. In there, you can access the televisions System Manager, in which you’ll find the option Usage Mode. This allows you to switch from it’s current Demo Mode into the consumer mode that you need.

This is another fix that will work on different models of Samsung TV. So, it will all depend on what model you have.

What is Demo Mode on your TV?

Demo mode, which is sometimes referred to as retail mode, is literally just a mode that’s used with the television is for sale in retail stores. There might be a chance that your TV could come to you in retail mode, especially if you’re looking to buy a model that was previous used in the store. This isn’t a bad idea, as ex-display models can often be bought for a cheaper price and you could save some money.

What we’ll need to do to fix the problem is take your TV from demo into Home Mode instead. As it sounds, Home Mode is designed to be used by the customer when you set your television up within your own house.

But either way, Demo Mode is only designed to be used in the store by those selling TV’s. But, it’s easy to see how easily you could get into Demo Mode, as it’s pretty easy to get out of it too.

Related: Samsung TV Power Button Location & Remote-less Operation


All in all, if you’re stuck in Demo Mode on your Samsung TV, then this really isn’t anything major to worry about. There’s a quick fix for this problem, whether you’ve got the remote for your television or not. So no matter your scenario, you can easily switch out of demo mode and get your home TV back.

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About Jon

Hey, I'm Jon. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! On the weekends, you can find me playing around with my computers or fixing something around the house. Feel free to leave a comment if you want to get in touch.

6 thoughts on “How to Get Samsung TV out of Demo Mode without Remote (& with)”

  1. Thank you! I’ve been in an Airbnb all week with a Samsung TV constantly popping up this useless side menu and no remote. This method finally fixed it!


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