Hulu not working on firestick – common causes and how to fix

The Amazon Fire TV Stick fully supports Hulu, but it can run into similar issues that affect every streaming service. Many Hulu users on Fire Stick complain about Hulu not working on firestick or the app crashing often. 

If Hulu is not working on firestick, resetting the app or Fire Stick should fix the problem. To restart the Hulu app, go to Settings > Applications > Manage Installed Applications > Hulu, then select Restart. The Fire Stick shuts down the app and ends Hulu’s background functions that were making the app unresponsive.

Why is Hulu Not Working on Firestick

There are numerous reasons why streaming Hulu on Fire TV isn’t working. The app may occasionally display an error code, but it may frequently malfunction for no apparent reason, as well. It’s possible that your Fire Stick has a bad Wi-Fi connection or has trash files that are causing performance problems. 

While you can’t pinpoint the exact cause of every Hulu breakdown, try these two solutions, which are the usual suspects behind Hulu not working on firestick. 

Firestick Remote

Check for Hulu Server Outage

It’s not unusual for Hulu services to go down. Streaming services also face server outages. You can check the service status of Hulu by going to Downdetector and check for outages. It will show you results in the form of a live failure card and consumer complaints. Alternatively, you can also run a quick search on Twitter for #huludown or #hulu to check if users are complaining about the same issue. 

Check if Hulu App Requires an Update

After making sure Hulu’s server is not facing an outage, you may want to check and see if the Hulu app on your Fire Stick is updated. Large apps like Hulu frequently receive updates to make the experience more seamless for you and quash the bugs found in the previous version of the app. Therefore, you need to manually check and see if the app has received an update. If it has, then update it quickly. Here’s how you can do that:

How to check for Hulu updates on Fire TV Stick

  1. Click on the Apps option at the top of the home screen
  2. Select the Hulu app and click on it
  3. Look for the Update option on the screen
  4. Click on the Update option and wait for it to download and install
  5. When done, click Open and check if the app is working 

After updating, the app should open and work properly. If not, keep reading to learn more troubleshooting methods for the Hulu app on Fire TV Stick. 

How to Fix it When Hulu’s Not Working on Firestick

Hulu not working on firestick can be caused by several reasons. Below are the most effective troubleshooting methods. Try these methods one by one to see if any of them successfully restores Hulu on your FireTV Stick.

Check Internet Connection

Hulu requires a stable internet connection to work smoothly on Amazon Fire TV Stick like any other app. If your internet speed is not up to the mark or the internet services are disrupted, the Hulu app will not load on your Fire TV Stick. 

The first step is to troubleshoot the Hulu app begins with checking the internet connection. Complete the following steps to ensure that your internet connection is not at fault. 

Check Internet Speed Requirements

You first need to check and find out if your internet connection is compliant with Hulu’s internet speed requirement or not. For a seamless experience, Hulu has the following bandwidth requirements:

  • 1.5 Mb/second for standard definition (SD)
  • 3 Mb/second (720p) or 6 Mb/s (1080p) 
  • 8 Mb/second for live TV channels streams
  • 16 Mb/second or above for streaming in 4K

If your internet connection fulfills these requirements, then there could be other reasons blocking the connection. Check the other troubleshooting methods below. 

Reboot The Router

Your router is likely overburdened with network packets, causing download and upload speeds to drop dramatically. Rebooting the router always resolves this issue. A power cycle, on the other hand, is suggested for a complete reset of the router. 

The most popular solution for getting Hulu to work on Firestick is to reboot the router. However, if the problem persists, continue reading for further fixes.

Switch To 2.4Ghz Wi-Fi

If your Firestick is hooked to a 5GHz Wi-Fi network, switch to a 2.4 GHz network. You should especially do this if your router is in a different room than your Fire TV stick. The reason behind this switch is that while the 5 GHz band may carry greater capacity, it does not penetrate physical barriers like walls or pillars as effectively as 2.4GHz transmissions, causing network quality to suffer. 

Shifting to the 2.4 GHz band improves overall network coverage while ensuring adequate streaming rates for Hulu in 4K. Also, for optimum signal strength, place your router as near as possible to your Firestick.

Update Firestick

Your Firestick’s FireOS version affects streaming apps like Netflix and Hulu. Therefore, it’s essential to update the software on your Firestick. If you have not done it in a while, you must check and do it immediately to fix the issue with your Hulu app. 

As a general rule, the newest software update is downloaded and installed automatically when your Firestick is in idle mode. However, if your Fire TV Stick didn’t update automatically, you need to do it manually. Here’s how you can update your Fire TV Stick. 

  1. Open Settings from the Home screen.
  2. Scroll and select the Device & Software (for the first-gen model) or click on Device or My Fire TV (for the second-gen model).
  3. Now, click About and then select Check for Updates.
  4. For a new update, click Install Update and wait for the installation process to complete

Once complete, your Fire TV Stick may restart and start updating some apps. Wait for a few minutes and then click on the Hulu app to find out if it is working or not. If even after updating the FireTV Stick, your Hulu app continues to malfunction, then you should proceed to the following methods. 

Reset Firestick

So you have tried every method listed above, and none of them fixed the Hulu not working on firestick issue for you. We have another troubleshooting method for you to try. 

You can reset your Fire TV Stick and bring it back to factory defaults. Why? Well, sometimes other apps change preferences, and that can cause your Hulu app to malfunction. To fix such an issue, you need to reset the device and reinstall the Hulu app. Follow the steps below to reset Amazon Fire TV Stick.  

How to reset Amazon Fire TV Stick:

  1. Press and hold the Back and Right button on your Firestick remote to get on-screen options to initiate device reset. 
  2. Select Continue to reset your Fire TV Stick. 

It will take a few minutes for the resetting process to complete. Once your Fire TV Stick is back on, reinstall the Hulu app and sign in to your account to check if you’re able to stream without a glitch. 

How to Fix Your Hulu Not Loading on Firestick

Here are some more troubleshooting methods to resolve the Hulu app not working on Fire TV Stick issue. 

Restart Fire TV Stick

Many Firestick users have tried and tested restarting their streaming device to fix the Hulu not working on firestick, and for many of them, this solution worked. You can also give it a try. Follow the steps below to restart your Fire TV Stick

How to restart Fire Stick

  1. Open Settings on your Fire TV Stick
  2. Go to Device & Software (or My Fire TV)
  3. Now, click the Restart option 

You can also restart the device by pressing and holding the Play/Pause and Alexa voice buttons on your Fire Stick remote. It will trigger your Fire TV Stick to restart. Alternatively, you can unplug your Fire Stick power adapter and plug it back to initiate restart action quickly. 

Disable Wi-Fi On Other Devices

Sometimes the internet issue can also stem from excessive devices connected to the internet. This can affect your internet bandwidth and cause the Hulu app to malfunction and be unable to stream. 

To fix the Hulu not working on firestick issue, you should try to disable some devices from Wi-Fi and lower the burden on your internet bandwidth. After disconnecting some devices from the internet, try using the Hulu app on your Fire Stick and see if it brings any change. 

Common Fixes for Hulu Errors With Firestick

Sometimes it is the most common fixes that can work wonders for your issue, which is why you should try these common troubleshooting methods to fix the problem with the Hulu app on your Fire TV Stick. 

Log Out From Hulu App 

This is an essential step to troubleshoot your Hulu app. Log out of your Hulu account and log in back to check if it resolves the issue. Here’s how you can log out of the Hulu app. 

How to Log Out of Hulu

  1. Open the Hulu app and go to Account
  2. Select Log out
  3. Lastly, select Log out of Hulu

Clear Hulu Cache and Data

If logging out does not solve the problem, try clearing the cache and data from your Hulu app. By doing this, your Hulu app frees up space by deleting irrelevant data saved on the device. Here’s how you can clear the cache and data on the Fire Stick

How to Clear Cache and Data on Fire TV Stick

  1. Open Settings 
  2. Now, click on Applications > Manage Installed Applications
  3. Finally, Clear Hulu > Clear cache and Clear data

Once complete, open the Hulu app again and check if you can now stream content without any issue. 

Note: You’ll have to log in and activate your device again because this will erase user settings, including your login information.

Reinstall Hulu on Firestick

Consider reinstalling Hulu on Firestick if none of the methods above worked for you. Uninstall Hulu by following these instructions. 

  1. Navigate to the Applications section of the Fire TV Settings
  2. Now click Manage Installed Applications and wait for the list to appear. 
  3. After selecting Hulu from the list, click Uninstall in the following menu. 

You can reinstall the Hulu app from the FireOS App Store. Login to your Hulu account and check if it can stream without any issues. 

Report issue to Hulu

The final step when every previous step fails is to contact Hulu’s customer support. You can do that by going to Hulu’s Help Center. There may be a problem with your account that needs help from the customer support team at Hulu. Be sure to provide all the relevant information so that Hulu’s customer support can better comprehend your situation. 

Alternatively, you can also browse some posts on Hulu’s Community to see if any other user reported the same issue that got resolved. 

Frequently Asked Questions

Let us answer some of the most asked questions about the issue – Hulu not working on firestick. 

How do I reset Hulu on Amazon Fire Stick?

You can reset the Hulu app by going to Settings > Applications > Manage Installed Applications > Hulu, and lastly, choose Restart. It will shut down the app and stop every background function that’s making it malfunction. 

Why does Hulu keep freezing on my Amazon Fire Stick?

There could be many reasons why Hulu keeps freezing on your Fire TV Stick. Common issues include excessive cache and data accumulation, faulty internet connection, or Hulu running an older version. 

Why is Hulu not working? 

The reason why Hulu is not working on firestick could be a system update. You should check for Hulu updates by visiting your Firestick app store. If there’s an update, install it quickly. You should also delete all the cache and data from your app to fix it. 


There are several reasons why apps could malfunction on Fire TV Stick, and we have listed all of the reasons above. Hulu, just like other apps on Firestick, can run into errors. You should try every troubleshooting step before contacting Hulu support. In most cases, these methods should easily fix the issue. However, for some isolated instances, users need internal help from customer support at Hulu. 

We hope our guide on Hulu not working on firestick helps you resolve the issue and enjoy streaming your favorite content. Let us know in the comments!

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About Melissa

Hey! I'm Mel, I write the occasional article for Spacehop, amongst other things. I love meeting new people and chatting, so if you have any questions don't hesitate to ask.

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