If you’re facing problems with your ITV Hub not working, then don’t worry too much – you’re not alone. Whilst ITV Hub is actually one of the more reliable catch up services out there, there are still occasions where you might have issues with it.
And in recent months, with more and more different methods for accessing ITV Hub, this may have created an increased amount of problems with it not working. So, what’s the cause of ITV Hub not working, and how can you go about fixing it?
ITV Hub Not Working? | Quick Fix
Now, much of your problems with the Hub will actually greatly depend on the device you’re using to access it.
For example, if you’re trying to get access to ITV hub on a smart TV, then the issues you’ll face will likely be different than if you were to access it on your laptop browser. And, they’ll be even more different if you’re accessing it on your mobile phone.
If you want to get ITV Hub working quickly, then you can try clearing your cache, your cookies and switching to another web browser. You’ll also want to make sure that your device is fully updated, as well as resetting your home router and the device that you’re using.
These are the most common solutions to the problem you’re going to face, but it really depends what is actually happening with your app. Let’s look at them in a little more detail now.
A Blank Screen – Common with Browser Access
One of the most common issues that a lot of people have been running into when they try to use the ITV Hub app on their tablet or smartphone is that you’ll just end up seeing a blank screen.
This can be a common problem on all different devices, but it’s primarily a problem if you’re accessing the ITV Hub directly from your web browser. This means Google Chrome, Mozilla or Safari.
So how can you resolve a blank screen issue? Well, there’s a few things that you can do to fix this;
Crashing and Freezing – Common App Problem
Another extremely common problem that you’ll find with the ITV Hub sometimes is that it might crash, or freeze on one screen. This isn’t just a problem with ITV, as it can happen with pretty much any catch up or streaming app.
Although this also can happen with pretty much any device you’re using, it’s most common with the ITV Hub app. So what can you do to fix the issue?
In conclusion, there are various different reasons why your ITV Hub might not be working properly. There are some common problems that unfortunately, it’s not that easy to fix.
Buffering – Smart TV Issues
Although this could also happen on pretty much any device, it’s most common to be a problem on your smart TV. This can be frustrating, because it’s difficult to know where exactly to pinpoint the issue itself. But, there are some things that you can try and do to fix this problem.
With many smart TVs, you can actually find the problem very easily but going into the settings of your TV. Though they’re not the most intuitive and easy to understand on some smart TV models, you can usually reset and clear your cookies here quite easily.
You should be able to find out what exactly the problem is, and how you can go about resolving the problem.
Potential other issues
These are the main issues that you are going to find with the ITV Hub app. Another one of the more common problems that you may face is having general issues with the app itself – particularly the screen coming up with “Not Available”. Usually, this can be down to one of two things.
Firstly, it could still be an issue with the internet in your household. So, this is the first thing to check in this scenario.
But, sometimes this is a problem with the app itself, and there’s actually nothing you can do about it. However, if you come back to the app a little later, then the problem should have resolved itself.
In many cases, it might be a problem with the app itself. But, you’ll also want to consider that it might be a problem with the device you’re watching it on too, and fixing this might resolve the problem for you.