LG Electronics, one of the world’s leading electronics manufacturers, is a household name renowned for producing award-winning, cutting-edge products. The company incorporates advanced technology into its products so that you can get the most out of their televisions, appliances, audio equipment, and other electronics. While innovation is at the heart of LG, there are some challenges that come with using their LG Smart Television. Many of their Smart TVs have a glitch that causes them to lose their WiFi connection or disconnect from the network at random times.
Do you have a network connectivity issue with your LG Smart TV? The weak signal strength between the TV and the router causes the LG TV to repeatedly disconnect from WiFi. This is especially aggravating when you’re watching your favorite movie or TV show. If you’re experiencing wireless connectivity issues, keep reading to find out what’s causing it and how to fix it.
LG TV Keeps Disconnecting From Wifi: Why
LG TV keeps disconnecting from WiFi is caused by a number of factors. Weak signals, outdated firmware, incorrect date and or time, features that prevent wifi connection, and the use of the 5GHz band are all common causes. Here are some of the most common reasons why your LG TV’s WiFi is disconnected:
Your wireless signal is weak
One of the reasons your TV can’t connect to WiFi could be a weak signal. The signal gets weaker if there is a considerable distance between your TV and the router, causing the Smart TV to disconnect from the internet at irregular intervals. As a result, the TV is unable to receive a strong enough signal to connect. We recommend moving the router closer to the TV, which usually solves the problem.
Your LG TV is running outdated firmware
Some features begin to act up when the television hasn’t been updated in a long time. Your WiFi may not work correctly if the firmware is outdated. An update replaces an existing function with a new one. Make sure your software is up-to-date to avoid WiFi connectivity issues. You can check for any updates available by following these steps:
- Look for Settings and click on All Settings.
- Select General and click on About This TV.
- Select the Check For Updates option and follow the necessary instructions if an update is required. By enabling the Allow Automatic Update feature, you can avoid manually updating the device.
The correct date and time is essential, especially for internet-connected TVs. Although it may seem unusual, your internet will probably not work if there is a diminutive difference between the date and time displayed on your TV and the date and time of your location. A simple solution to the problem is to adjust the date and time on your Smart TV.
You are using the 5GHz frequency
If you use most of your devices in close proximity to your router, 5GHz is the best option for getting faster speeds. The 5GHz frequency band, on the other hand, has a limited range. As a result, a substantial distance between the router and the TV could be the reason why your LG TV keeps disconnecting from WiFi.
You have enabled features that prevent WiFi connection (Quickstart/Simplink Features)
The LG TV’s QuickStart feature makes it quicker and easier to turn on the TV. This is beneficial as it reduces the wait time for the TV to complete the booting process. When switched on, however, it blocks WiFi, when not in use. It is worth noting that although not all LG TVs have this feature, it is integrated into quite a few existing models.
We recommend following this process to turn off the Quick Start feature on your LG TV:
- Click on the Settings option on your screen and click on General.
- Select the Quick Start+ option and toggle it to the off position on the right.
- Turn the TV off, wait a minute or so, and switch it back on.
LG TV Keeps Disconnecting From Wifi: How to Fix
Owning an LG Smart TV comes with its own perks, like streaming your favorite shows on Amazon Prime or watching your favorite creators on YouTube. Connecting your TV to WiFi is generally the first thing to do after setting up your device. However, some users are unable to complete this step even when equipped with a user manual.
In some circumstances, forgetting the network and reconnecting to the WiFi network won’t fix the connectivity issue. In this section, we’ll go through the best solutions to fix your LG TV’s internet connection, starting with the most effective and straightforward adjustments. Hopefully, the first option will work for you.
Note: Before attempting the troubleshooting process, we recommend restarting all the necessary equipment, even if one is working better than the other.
Restart your TV and router
Turning your TV and router off and then on again is the first step in troubleshooting your WiFi connectivity issue. The reason for this is quite simple; the longer devices are plugged in, the less effective they become with time.
Unplugging devices from the power outlet in no particular order can be used to debug general faults and glitches. It is worth noting that you should unplug the power cables, not the Ethernet cables. After a complete shutdown, the connectivity problem usually resolves itself.
After unplugging both devices, wait around 10 minutes before plugging them back in and turning them on. Allow both devices to finish booting before connecting to WiFi and verifying that it is working.
Allow the network full access
It’s possible that your TV is linked to a WiFi network but does not have full access to it. When you turn off your TV in this situation, it will automatically disconnect from the WiFi. This can be rectified by changing your network settings. Fortunately, this is a quick fix. Make sure your device is connected to the correct wireless network, set up your WiFi network, and enable full access.
If your television is connected to a USB port, there may be network or signal interference. In the event that the television connects to the internet permanently, it is best to remove the USB from the television. Remove the USB and then connect to the internet via WiFi.
It might seem unlikely that having the wrong time and date set on your television would have any effect on its performance. This problem can be caused by an inaccurate date or time, therefore it is essential to double-check that they are correct. These settings are usually changed automatically, but you may need to modify them manually on occasion.
Switching on the automatic time zone and date settings is the simplest and easiest way to fix this. Although you can modify these settings manually, assigning the task to the television will ultimately save you time.
- On your remote, go to Settings.
- Scroll down to General.
- Select the time and date.
- Change mode to automatic if it is set to manual.
Note that a router lease expiration can also affect connectivity.
Disable the Simplink feature
Disabling the Simplink feature on your LG TV can fix the connectivity issue. This can be achieved by:
- Pressing the Settings button on your remote.
- Click on all settings and scroll to General.
- Select Simplink (HDMI-CEC) and toggle it to the off position to the right.
Power cycle your TV by switching it off and on after 30 seconds to see if it is able to properly connect.
Connect the Ethernet cable
Rather than connecting to a wireless network, you can always connect your TV to the router through an Ethernet connection. In this case, the internet speed can be increased even further and uninterrupted. However, you will require an additional Ethernet cable, which can bulk up the number of cables in your home.
You can successfully connect an ethernet cable to your LG TV by the following:
- Connect one end of the Ethernet cable to the (Local Area Network).LAN port of the WiFi router and the other end to the LAN port of your LG TV.
- Click on the Smart button on your remote to access the Home Menu.
- Select the Settings option and scroll to the Network option, followed by Network Connection.
- Click on Smart Connection
- Your LG Smart TV should connect automatically to the wired network.
Check for updates
LG software, like smartphones, has to be updated. An out-of-date device is more likely to be dysfunctional. Updates to your software can help you increase your network’s connectivity. Look for a firmware update that necessitates the use of the internet. You can check for automatic updates by completing the following:
- On your remote, click on Settings and select All Settings.
- Click on General and scroll to About This TV.
- Select the Check For Updates option and follow the installation procedure.
- If no updates are necessary, ensure the Allow Automatic Update option is enabled.
Mobile hotspot test
Meanwhile, if you have a smartphone with a stable internet connection, you can use it to see if your TV can connect to a WiFi signal other than your home network. Firstly, confirm whether you have three or more bars of signal on your phone. If it does, you’re ready to put your LG Smart TV to the test.
From here, all you have to do is connect your smart TV to your hotspot. If you can connect without a hitch, then there is nothing wrong with your television. If it doesn’t work, it’s possible that something is wrong with your TV’s hardware or software.
Frequently Asked Questions
Why does my LG TV keep disconnecting from my WiFi?
Although most LG TVs have built-in WiFi, they are susceptible to slow Internet connections and bad router connections, which can cause the TV to lose connection or stop streaming content entirely.
If you wish to connect your LG TV to a strong and dependable WiFi connection, you should either install a new router or upgrade your present router. Depending on the signal strength in your home, unplugging all devices from the power outlet is the easiest and fastest way to go about it. Before turning them back on, wait a few minutes.
Why does my Smart TV keep disconnecting from the internet?
The most common cause is a problem with your cable, modem, or router’s connection. To fix it, turn off the router and any connected devices, including your television. After that, turn off the power and reconnect the equipment. It also helps to reduce the distance between the TV and the router. If none of those techniques work, you’ll have to attempt one of the methods listed above.
How do I stop my smart TV from disconnecting from WiFi?
For optimum performance, we recommend connecting your LG TV through an ethernet cable to your router as a temporary solution. This will keep you from having to deal with the frequent wireless connection loss that a wireless network might bring. You will experience uninterrupted streaming and web surfing as well as fast internet speeds while using a wired network connection.
If you prefer to use your WiFi network, try moving the router closer to the TV, disabling quick start or Simplink functions, and allowing full network access.
Related Read: How to Turn on the WiFi on LG TV’s [Full Solution Guide]
When your LG TV keeps disconnecting from WiFi, it can be very aggravating. Why not attempt these troubleshooting techniques at home before calling the technician or the manufacturer?
Remove the TV from the power source, wait 1-2 minutes, then reconnect it. Carry out the same procedure with your router. This is almost certain to solve the problem. You might be shocked to learn that this error is caused by a small problem. If you suspect a hardware problem, we recommend consulting a professional.
To avoid these issues in the future, make sure your location, date, and time are adjusted correctly and that your LG Smart TV is running the latest version. Please feel free to use the suggestions and methods we’ve provided to save you both time and money.