Spacehop Limited (“Spacehop”) provides an online platform which connects hosts who have office
space to rent with persons seeking to rent such office space (collectively, the “Services”), which
Services are accessible at www.spacehop.com (the “Site”) or via an application for mobile devices
(the “Mobile Application”). By using the Site or Mobile Application, you confirm that you accept
to use our Site or Mobile Application, as these will apply to your use of the Site and/or Mobile
Application. We recommend that you print a copy of this for future reference.
Information About Us
Spacehop.com is a site operated by Spacehop. Spacehop is registered in Northern Ireland under
company number NI631529 and its registered office is at 10 Abercorn Park, Hillsborough, Northern
Ireland, BT26 6HA.
You agree that Spacehop is not a party to any agreements entered into between Hosts and Users,
nor is Spacehop a property agent or insurer. Spacehop has no control over the conduct of Hosts,
Users and other users of the Site, Mobile Application and Services or any Residential Office Space,
and disclaims all liability in this regard to the extent permitted by law.
The following definitions shall apply to these Terms:
“Content” means text, graphics, images, music, software, audio, video, information or other
“User” means a Member who requests from a Host a booking of a Residential Office Space via the
Site, Mobile Application or Services, or a Member who uses Residential Office Space and is not the
Host for such Residential Office Space.
“Host” means a Member who creates a Listing via the Site, Mobile Application and Services.
“Listing” means a Residential Office Space that is listed by a Host as available for rental via the Site,
Mobile Application and Services.
“Member” means a person who completes Spacehop’s account registration process, including but
not limited to Hosts and Users, as described under “Account Registration” below.
“Tax” or “Taxes” means any taxes including VAT (value added tax) whatsoever that Hosts, Users or
Members may be required by law to pay to HMRC or any other governmental body as applicable.
Changes to these Terms
Please check this page from time to time to take notice of any changes we made, as they are binding
Changes to the Site
Spacehop may update the Site, Mobile Application and Services from time to time, and may change
the content at any time. However, please note that any of the content on the Site or Mobile
Application may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that the Site or Mobile Application, or any content on either of them, will be
free from errors or omissions.
The Site and Services
The Site, Mobile Application and Services are used to facilitate the listing and booking of residential
and other properties for use as office space (“Residential Office Space”). Residential Office Spaces
are included in Listings on the Site, Mobile Application and Services by Hosts. If you wish to book a
Residential Office Space or create a Listing, you must register to create a Spacehop Account (defined
For the avoidance of doubt, Spacehop is not an owner or operator of properties or Residential Office
Space, and Spacehop does not own, sell, resell, furnish, provide, rent, manage and/or control
properties or Residential Office Space. Unless explicitly specified otherwise in the Spacehop
platform, Spacehop’s responsibilities are limited to: (i) facilitating the availability of the Site, Mobile
Application and Services and (ii) accepting payments from Users on behalf of the Host.
Please note that, as stated above, the Site, Mobile Application and Services are to be used to
facilitate Hosts and Users connecting and booking Residential Office Space directly with each other.
Spacehop cannot and does not control the content contained in any Listings and the condition,
legality or suitability of any Residential Office Space. Spacehop is not responsible for and disclaims
any and all liability related to any and all Listings and Residential Office Space. Accordingly, any
bookings will be made at the User’s own risk.
Your Account and Password
In order to book a Residential Office Space or create a Listing, you must register to create an account
(“Spacehop Account”) and become a Member. You may register to join the Services directly via the
Site or Mobile Application or as described in this section.
In addition, you can register to join by logging into your account via certain third-party social
networking account (a “Third-Party Account”), via our Site or Mobile Application.
As part of the Site, Mobile Application and Services, you may link your Spacehop Account to ThirdParty
Accounts, by either: (i) providing your Third-Party Account login information to Spacehop
through the Site, Services or Mobile Application; or (ii) allowing Spacehop to access your Third-Party
Account, as permitted under the applicable terms and conditions that govern your use of each ThirdParty Account.
You represent that you are entitled to disclose your Third-Party Account login information to
Spacehop and/or grant Spacehop access to your Third-Party Account, without breach by you of any
of the terms and conditions that govern your use of the Third-Party Account.
By granting Spacehop access to any Third-Party Accounts, you understand that Spacehop will access,
make available and store (if applicable) any Content that you have provided to and stored in your
Third-Party Account so that it is available on and through the Site, Services and Mobile Application
via your Spacehop Account and Spacehop Account profile page.
Spacehop makes no effort to review any Content contained within your Third-Party Account for any
purpose, including but not limited to for accuracy, legality or non-infringement and Spacehop is not
responsible for any such Content.
We will create your Spacehop Account and your Spacehop Account profile page for your use of the
Site based upon the personal information you provide to us or that we obtain via your Third Party
Account as described above. During this process you will choose a password or any other piece of
information as part of our security procedures. You must treat your password as confidential and
you must not disclose same to a third party.
You agree to provide accurate, current and complete information during the registration process
and to update such information to keep it accurate, current and complete. Furthermore, you will
take sole responsibility for any activities or actions under your Spacehop Account, whether or not
you have authorised such activities or actions. You will immediately notify Spacehop of any
unauthorised use of your Spacehop Account.
Spacehop has the right to disable any Spacehop Account, identification code or password, whether
chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply
with any of the provisions of these Terms.
If we exercise our discretion under these Terms to do so, any or all of the following can occur with or
without prior notice or explanation to you: (a) your Spacehop Account will be deactivated or
suspended, your password will be disabled, and you will not be able to access the Site, Services,
Mobile Application, your Spacehop Account or your Content, (b) any pending or accepted future
bookings as either Host or User will be immediately terminated, (c) we may communicate to your
Users or Hosts that a potential or confirmed booking has been cancelled, (d) we may refund your
Users in full for any and all confirmed reservations, irrespective of pre-existing cancellation policies,
(e) we may contact your Users to inform them about potential alternate Residential Office Space
with other Hosts that may be available on the Site, Mobile Application and Services, and (f) you will
not be entitled to any compensation for reservations or bookings (even if confirmed) that were
cancelled as a result of a suspension, deactivation or termination of your Spacehop Account.
You may cancel your Spacehop Account at any time by sending an email to [email protected]
Please note that if your Spacehop Account is cancelled, we do not have an obligation to delete or
return to you any Content you have posted to the Site, Mobile Application and Services.
Residential Office Space Listings
When applying to make a Listing, you will be asked a variety of questions about the Residential
Office Space to be listed, including, but not limited to the location, size, features, availability, pricing
any related rules and financial terms. Spacehop will promptly notify you as to whether your Listing
has been accepted for public display on the Site.
Listings, once accepted by us, will be made publicly available via the Site, Mobile Application and
Services. Other Members will be able to book your Residential Office Space via the Site, Mobile
Application and Services based upon the information provided in your Listing. Once a User requests
a booking of your Residential Office Space, you may not request the User to pay a higher price than
in the booking request.
For the avoidance of doubt, Spacehop may choose to reject a Listing application at its own discretion
and for any reason, which need not be disclosed to you. You acknowledge and agree that, to the
maximum extent permissible by law, Spacehop shall not be liable for any loss incurred by you in
connection with a rejected Listing.
You acknowledge and agree that you are responsible for any and all Listings you post. Accordingly,
you represent and warrant that any Listing you post and the booking of, or a User’s stay at, a
Residential Office Space in a Listing you post (i) will not breach any agreements you have entered
into with any third parties, lease or rental agreements, and (ii) will (a) be in compliance with all
applicable laws (such as planning laws and laws governing rental of residential and other properties),
Tax requirements, and rules and regulations that may apply to any Residential Office Space included
in a Listing you post (including having all required consents, licenses and registrations), and (b) not
conflict with the rights of third parties.
Spacehop assumes no responsibility for a Host’s compliance with any agreements with or duties to
third parties, applicable laws, rules and regulations. Spacehop reserves the right, at any time and
without prior notice, to remove or disable access to any Listing for any reason, including Listings that
Spacehop, in its sole discretion, considers to be objectionable for any reason, in violation of these
Terms, or otherwise harmful to the Site, Mobile Application or Services.
If a User requests a booking of your Residential Office Space and stays at your Residential Office
Space, any agreement you enter into with such User is between you and the User and Spacehop is
not a party thereto.
When you apply to make a Listing, you may also choose to include certain requirements which must
be met by the Members who are eligible to request a booking of your Residential Office Space,
including, but not limited to, requiring Members to have a profile picture or verified phone number,
in order to book your Residential Office Space. Any Member wishing to book Residential Office
Space included in Listings with such requirements must meet these requirements.
You acknowledge and agree that, as a Host, you are responsible for your own acts and omissions and
are also responsible for the acts and omissions of any individuals who reside at or are otherwise
present at the Residential Office Space at your request or invitation, excluding the User (and the
individuals the User invites to the Residential Office Space, if applicable).
Bookings and Payment Terms
“Residential Office Space Fees” means the amounts that are due and payable by a User in exchange
for that User’s stay in a Residential Office Space. The Host alone, and not Spacehop, determines
these amounts. The Host may in his or her sole discretion decide to include in these amounts (i) a
cleaning fee or any other fee permitted on the Spacehop platform, or (ii) Taxes that the Host
determines that he or she has to collect.
“User Fees” means the fee that Spacehop charges a User for the use of its online platform, which is
calculated as a percentage of the applicable Residential Office Space Fees. The User Fees will be
displayed to the User when the User is asked whether to send a booking request to a Host.
“Host Fees” means the fee that Spacehop charges a Host for the use of its online platform, which is
calculated as a fixed fee per calendar day plus a percentage of the Total Fees as may be determined
by Spacehop from time to time. The Host Fees will be displayed to the Host when the Host is asked
whether to confirm or reject a booking request from a prospective User.
“Service Fees” means collectively the User Fees and the Host Fees.
“Total Fees” means collectively the Residential Office Space Fees and the User Fees (plus any Taxes
in respect of User Fees, such as VAT).
Bookings for Hosts
If you are a Host and a booking is requested for your Residential Office Space via the Site, Mobile
Application and/or Services, you will have 24 hours from the time of the booking request to confirm
or reject the booking, otherwise the booking request will be automatically cancelled (the
“Acceptance Period”). One exception exists in the event that no decision is given by midnight before
the commencement time, regardless of the acceptance period time, the request will be
For the avoidance of doubt, booking requests cannot be made after midnight prior to the proposed
commencement time of that booking.
When a booking is requested via the Site, Mobile Application and/or Services, we will share with you
(i) the first of the User who has requested the booking, (ii) a link to the User’s Spacehop Account
profile page, so that you can view such information before confirming or rejecting the booking
request. If you are unable to confirm or decide to reject a booking request within the Acceptance
Period, any amounts collected by Spacehop for the requested booking will be refunded to the
applicable User’s credit card and any pre-authorisation of such credit card will be released. When
you confirm a booking requested by a User, Spacehop will send you an email or text message
confirming such booking.
Spacehop will collect the Total Fees at the time of booking confirmation (i.e. when the User confirms
the booking request) and will initiate payment of the Residential Office Space Fees (less Spacehop’s
User Fees and any Taxes in respect of the User’s Fees, such as VAT) to the Host within 24 hours of
when the User arrives at the applicable Residential Office Space. The time it takes for the Host to
receive payouts may depend upon the method for receiving payouts chosen by the Host. Some
methods involve the use of third-party payment processors, who may impose their own additional
charges for the use of their services on the Host, including by deducting their charges from the
Each Host agrees that Spacehop may (i) permit the User to cancel the booking and (ii) refund to the
User that portion of the Residential Office Space Fees specified in the cancellation policy set out
Spacehop does not guarantee payments to Hosts for amounts that have not been successfully
received by Spacehop from Users.
Bookings for Users
The Hosts, and not Spacehop, are solely responsible for honouring any confirmed bookings and
making available any Residential Office Space reserved through the Site, Mobile Application and/or
If you, as a User, choose to enter into a transaction with a Host for the booking of a Residential
Office Space, you agree and understand that you will be required to enter into an agreement with
the Host and you agree to accept any terms, conditions, rules and restrictions associated with such
Residential Office Space imposed by the Host. You acknowledge and agree that you, and not
Spacehop, will be responsible for performing the obligations of any such agreements and, with the
exception of its payment obligations hereunder, Spacehop shall not be liable in respect of any claim
arising from or related to any such agreements.
Upon your payment of the Total Fees to Spacehop, your payment obligation to the Host for the
Residential Office Space Fees is extinguished, and Spacehop is responsible for remitting the
Residential Office Space Fees (less the Host Fees and any Taxes in respect of the Host Fees, such as
VAT), in the manner described in these Terms. In the event that Spacehop does not remit any such
amounts as described in these Terms, such Host will have recourse only against Spacehop.
The Total Fees payable will be displayed to a User before the User sends a booking request to a Host.
As noted above, the Host is required to either confirm or reject the booking request within the
Acceptance Period, otherwise the requested booking will be automatically cancelled (again for the
avoidance of doubt, booking requests cannot be made less than 12 hours prior to the proposed
commencement time of that booking). If a requested booking is cancelled (i.e. not confirmed by the
applicable Host), any amounts collected by Spacehop will be refunded to such User, in accordance
with the cancellation policy set out within these Terms, and any pre-authorisation of such User’s
credit card will be released, if applicable.
You as a User agree to pay Spacehop the Total Fees for any booking requested in connection with
your Spacehop Account if such requested bookings are confirmed by the applicable Host. In order to
establish a booking pending the applicable Host’s confirmation of your requested booking, you
understand and agree that Spacehop, on behalf of the Host, reserve the right, in its sole discretion,
to (i) obtain a pre-authorisation via your credit card or (ii) charge your credit card a nominal amount,
not to exceed one pound (£1), to verify your credit card. Once Spacehop receives confirmation of
your booking from the applicable Host, Spacehop will collect the Total Fees in accordance with these
Terms. Please note that Spacehop cannot control any fees that may be charged to a User by his or
her bank related to Spacehop’s collection of the Total Fees, and Spacehop disclaims all liability in this
In connection with your requested booking, you will be asked to provide customary billing
information such as name, billing address and credit card information either to Spacehop or its thirdparty
payment processor(s). You agree to pay Spacehop for any confirmed bookings made in
connection with your Spacehop Account in accordance with these Terms. You hereby authorise the
collection of such amounts by charging the credit card provided as part of requesting the booking,
either directly by Spacehop or indirectly, via a third-party online payment processor or by one of the
payment methods described on the Site and/or Mobile Application. You also authorise Spacehop to
charge your credit card in the event of damage caused at a Residential Office Space as contemplated
under “Damage to Residential Office Space” below. Leave in? Hmmm think so as a catch all but not
not the way we operate.
If you are directed to Spacehop’s third-party payment processor(s), you may be subject to terms and
conditions governing use of that third party’s service and that third party’s personal information
services. Once your confirmed booking transaction is complete you will receive a confirmation email
summarising your confirmed booking.
In consideration for the use of Spacehop’s online marketplace and platform, Spacehop charges the
Service Fees. Where applicable, Taxes (such as VAT) may also be charged in respect of the Host Fees
and User Fees. Spacehop deducts the Host Fees from the Residential Office Fees before remitting
the balance to the Host as described in these Terms. User Fees are, as noted above, included in the
Except as otherwise provided herein, Service Fees are non-refundable.
General Booking and Financial Terms
If a User cancels their requested booking more than 24 hours prior to the time at which the booking
is due to commence, no cancellation fee shall be payable by the User to Spacehop and/or the Host.
If a User cancels their requested booking less than 24 hours prior to the time at which the booking is
due to commence, Spacehop shall be entitled to retain the total Fees (the “User Cancellation Fee”).
If a Host cancels a confirmed booking made via the Site or Mobile Application (i) Spacehop will
refund the Total Fees for such booking to the applicable User within a reasonable time of the
cancellation and (ii) the User will receive a confirmatory email or other communication from
Spacehop containing alternative Listings and other related information.
If, as a Host, you cancel a confirmed booking, Spacehop may apply penalties or consequences to you
or your Listing, including (i) publishing an automated review on your Listing indicating that a
reservation was cancelled, (ii) keeping the calendar for your Listing unavailable or blocked for the
dates of the cancelled booking, or (iii) imposing a cancellation fee (to be withheld from your future
payouts) (the “Host Cancellation Fee”). You will be notified of the situations in which a Host
Cancellation Fee applies before you decide to cancel.
Hosts, Members and Users hereby understand and agree:
(i) Spacehop shall not be held liable or responsible for any Tax issues that arise whatsoever in
connection with the Host’s, User’s or Member’s own tax position;
(ii) The Hosts, Users and Members are solely responsible for determining the correct Tax reporting
requirements for them and they are solely responsible for remitting any taxes due to HMRC or any
other relevant bodies as necessary;
(iii) Spacehop shall not be responsible for the provision of Tax advice to the Hosts, Users or
(iv) Valid VAT invoices may be issued where relevant and if requested;
(v) Spacehop may be required by law to provide details to HMRC regarding payments received by
Hosts, Users or Members and any Taxes to be withheld; and
(vi) Those Hosts, Users and Members who are not residents of the United Kingdom must seek
independent Tax advice for liabilities arising from any fees or other income received in connection
with a Listing.
In some instances, Users may be required to make recurring payments toward the Total Fees owed
for a confirmed booking before beginning his or her stay at the applicable Residential Office Space
(collectively, “Recurring Payments”).
If Recurring Payments apply to a confirmed booking, then the User authorises Spacehop, on behalf
of the Host, to collect the Total Fees and the Host agrees that Spacehop will initiate payouts to the
Host, in the increments and at the frequency associated with the applicable Recurring Payments,
identified on the Site and Services.
Damage to Residential Office Space
As a User, you are responsible for leaving the Residential Office Space in the condition it was in when
you arrived. You acknowledge and agree that, as a User, you are responsible for your own acts and
omissions and are also responsible for the acts and omissions of any individuals whom you invite to,
or otherwise provide access to, the Residential Office Space.
In the event that a Host provides evidence of damage you hereby agree to pay the cost of
replacing/repairing those damaged items to the extent that such cost is not covered by the
Spacehop insurance policy. For the avoidance of doubt, Spacehop shall have no liability in respect of
any damage costs required to be paid by the User which is in excess of the coverage provided by the
Spacehop insurance policy.
Any necessary payment will be charged to and taken from the credit card on file in your Spacehop
Account. Spacehop also reserves the right to charge the credit card on file in your Spacehop
Account, or otherwise collect payment from you. If we are unable to charge the credit card on file or
otherwise collect payment from you, you agree to remit payment for any damage to the Residential
Office Space to the applicable Host or to Spacehop (if applicable).
Both Users and Hosts agree to cooperate with and assist Spacehop in good faith, and to provide
Spacehop with such information and take such actions as may be reasonably requested by
Spacehop, in connection with any complaints or claims made by Members relating to Residential
Insurance cover is optional for all hosts and has been designed to dovetail with the host’s existing
home and contents insurance. For full details on the cover that this policy provides, as well as the
limitations and exclusions to cover please visit www.spacehop.com/insurance.
Uploading Content to our Site.
Whenever you make use of a feature that allows you to upload Content to the Site or Mobile
Application, or to make contact with other users of the Site or Mobile Application, you must comply
with the Content standards set out in Spacehop’s Acceptable Use Policy (see www.spacehop.com).
You warrant that any such contribution does comply with those standards, and you will be liable to
Spacehop and indemnify Spacehop for any breach of that warranty.
Any Content you upload to the Site or Mobile Application will be considered non-confidential and
non-proprietary. You retain all of your ownership rights in your Content, but you are required to
grant Spacehop and other users of the Site and Mobile Application a limited licence to use, store and
copy that Content and to distribute and make it available to third parties. The rights you license to
Spacehop are described in the next paragraph (Rights you licence).
Spacehop also has the right to disclose your identity to any third party who is claiming that any
Content posted or uploaded by you to the Site or Mobile Application constitutes a violation of their
intellectual property rights, or of their right to privacy.
Spacehop will not be responsible, or liable to any third party, for the Content or accuracy of any
Content posted by you or any other user of the Site or Mobile Application.
Spacehop has the right to remove any posting you make on the Site or Mobile Application if, in its
opinion, your post does not comply with the Content standards set out in our Acceptable Use Policy.
The views expressed by other users on the Site and Mobile Application do not represent the views or
values of Spacehop.
You are solely responsible for securing and backing up your Content.
Rights you License
When you upload or post Content to the Site and/or Mobile Application, you grant to Spacehop a
worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to
sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display,
publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such Content on,
through, by means of or to promote or market the Site, Mobile Application and Services.
Spacehop’s collection and use of your personal information.
Third Party Links and Resources in the Site
Where the Site or Mobile Application contains links to other sites and resources provided by third
parties, these links are provided for your information only.
Spacehop has no control over the contents of those sites or resources.
Intellectual Property Rights
Spacehop is the owner or the licensee of all intellectual property rights in the Site and Mobile
Application, and in the material published on it. Those works are protected by copyright laws and
treaties around the world. All such rights are reserved.
You must not modify the paper or digital copies of any materials you have printed off or downloaded
in any way, and you must not use any illustrations, photographs, video or audio sequences or any
graphics separately from any accompanying text.
Spacehop’s status (and that of any identified contributors) as the authors of content on the Site and
Mobile Application must always be acknowledged.
You must not use any part of the Content on the Site or Mobile Application for commercial purposes
without obtaining a licence to do so from Spacehop or Spacehop’s licensors.
If you print off, copy or download any part of the Site or Mobile Application in breach of these
Terms, your right to use both the Site and Mobile Application will cease immediately and you must,
at Spacehop’s option, return or destroy any copies of the materials you have made.
No Reliance on Information
The content on the Site and Mobile Application is provided for general information only. It is not
intended to amount to advice on which you should rely. You must obtain professional or specialist
advice before taking, or refraining from, any action on the basis of the Content on the Site or Mobile
Although Spacehop make reasonable efforts to update the information on the Site and Mobile
Application, Spacehop makes no representations, warranties or guarantees, whether express or
implied, that the Content on the Site and Mobile Application is accurate, complete or up-to-date.
Spacehop does not guarantee that the Site and Mobile Application will be secure or free from bugs
You are responsible for configuring your information technology, computer programmes and
platform in order to access the Site and Mobile Application (if applicable). You should use your own
virus protection software.
You must not misuse the Site or Mobile Application by knowingly introducing viruses, trojans,
worms, logic bombs or other material which is malicious or technologically harmful. You must not
attempt to gain unauthorised access to the Site or Mobile Application, the server on which the Site is
stored or any server, computer or database connected to the Site. You must not attack the Site or
Mobile Application (if applicable) via a denial-of-service attack or a distributed denial-of service
attack. By breaching this provision, you would commit a criminal offence under the Computer
Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and
we will co-operate with those authorities by disclosing your identity to them. In the event of such a
breach, your right to use both the Site and Mobile Application will cease immediately.
Disclaimers and Limitation of Liability
If you choose to use the Site, Mobile Application, Services or Content you do so at your own risk.
The Site, Mobile Application, Services and Content are provided without warranty of any kind, either
express or implied. Without limiting the foregoing, Spacehop explicitly disclaims any warranties of
merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any
warranties arising out of course of dealing or usage of trade. Spacehop makes no warranty that the
Site, Mobile Application, Services, Content, including, but not limited to, the listings or any
Residential Office Space will meet your requirements or be available on an uninterrupted, secure, or
You are solely responsible for all of your communications and interactions with other users of the
Site, Mobile Application or Services and with other persons with whom you communicate or interact
as a result of your use of the Site, Mobile Application or Services, including, but not limited to, any
Hosts or Users. Spacehop makes no representations or warranties as to the conduct of Users of the
Site, Mobile Application or Services or their compatibility with any current or future Users of the
Site, Mobile Application or Services. You agree to take reasonable precautions in all communications
and interactions with other users of the Site, Mobile Application or Services and with other persons
with whom you communicate or interact as a result of your use of the Site, Mobile Application or
Services, including, but not limited to, Users and Hosts, particularly if you decide to meet offline or in
person regardless of whether such meetings are organised by Spacehop.
Spacehop hereby explicitly disclaims all liability for any act or omission of any User or other third
Nothing in these Terms excludes or limits Spacehop’s liability for death or personal injury arising
from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot
be excluded or limited by Northern Irish law.
To the extent permitted by law, Spacehop excludes all conditions, warranties, representations or
other terms which may apply to the Site, Mobile Application, Services or any Content on it, whether
express or implied.
Spacehop will not be liable to any User or Host for any loss or damage, whether in contract, tort
(including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in
use of, or inability to use, the Site; or
use of, or inability to use, the Services; or
use of, or inability to use, the Mobile Application; or
use of Residential Office Space; or
any contact you have with other Users of Spacehop whether in person or online; or
use of or reliance on any Content displayed on the Site; or
use of or reliance on any Content displayed on the Mobile Application.
Please note that in particular, Spacehop will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings (including, without limitation, any Tax reliefs);
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
Spacehop will not be liable for any loss or damage caused by a virus, distributed denial-of-service
attack, or other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of the Site or Mobile
Application or to your downloading of any Content on either of them, or on any website linked to
either of them.
We assume no responsibility for the content of websites linked on the Site or Mobile Application.
Such links should not be interpreted as endorsement by Spacehop of those linked websites.
Spacehop will not be liable for any loss or damage that may arise from your use of them.
Except for our obligations to pay amounts to applicable Hosts pursuant to these Terms, in no event
will Spacehop’s aggregate liability arising out of or in connection with these Terms and your use of
the Site, Mobile Application and Services including, but not limited to, from your Listing or booking
of any Residential Office Space via the Site, Mobile Application and Services, or from the use of or
inability to use the Site, Mobile Application, Services, or Content and in connection with any
Residential Office Space or interactions with any other Members, exceed the amounts you have paid
or owe for bookings via the Site, Mobile Application and Services as a User in the twelve (12) month
period prior to the event giving rise to the liability, or if you are a Host, the amounts paid by
Spacehop to you in the twelve (12) month period prior to the event giving rise to the liability, or one
hundred pounds sterling (£100), if no such payments have been made, as applicable.
You agree to indemnify, and hold Spacehop and its affiliates and subsidiaries, and their officers,
directors, employees and agents, harmless from and against any claims, liabilities, damages, losses,
and expenses, including, without limitation, any Tax, legal and/or accounting fees, arising out of or in
connection with (a) your access to or use of the Site, Mobile Application, Services, or Content or your
violation of these Terms; (b) your (i) interaction with any Member, (ii) booking of a Residential Office
Space, or (iii) creation of a Listing; and (c) the use, condition or rental of a Residential Office Space by
you, including but not limited to any injuries, losses, or damages (compensatory, direct, incidental,
consequential or otherwise) of any kind arising in connection with or as a result of a rental, booking
or use of a Residential Office Space.
You may not assign or transfer these Terms without Spacehop’s prior written consent. Spacehop
may freely assign or transfer these Terms, at its sole discretion, without restriction.
Any notices or other communications permitted or required hereunder, including those regarding
modifications to these Terms, will be in writing and given by Spacehop (i) via email (in each case to
the address that you provide) or (ii) by posting to the Site or Mobile Application. For notices made by
e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with it or its subject matter or
formation (including non-contractual disputes or claims) shall be governed by and construed in
accordance with the law of Northern Ireland.
The courts of Northern Ireland shall have exclusive jurisdiction to settle any dispute or claim that
arises out of or in connection with these Terms or its subject matter or formation (including noncontractual
disputes or claims).
No failure or delay by Spacehop to exercise any right or remedy provided under these Terms or by
law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the
further exercise of that or any other right or remedy. No single or partial exercise of such right or
remedy by Spacehop shall prevent or restrict the further exercise of that or any other right or
If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it
shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.
If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.
Any modification to or deletion of a provision or part-provision shall not affect the validity and
enforceability of the rest of these Terms.