Guide to turning off voice assistant on samsung tv

Did you recently yell at your TV, “Samsung TV voice assistant turn off, please!”? Yes, we all know voice controls were meant to be useful, but oh boy — on an annoyance scale of 1 to 10, this feature ends up at an 11. If you increase or decrease the volume, an echo from your TV will inform you of what you’ve just done! 

How can you even focus on your actions when a rude robot voice constantly repeats every move you make? So, out of revolt, I will teach you how to shut it down for good! 

How-to turn off voice assistant on samsung tv?

If you’re wondering how to turn off voice assistant on Samsung TV, here’s what you have to do. Turn your Samsung TV on, and navigate to Home > Settings (All Settings) > General (General & Privacy) > Accessibility > Voice Guide Settings > Voice Guide. 

Turn it off, and you’re done!

A lady eating popcorn while watching tv
A lady eating popcorn while watching tv

What is samsung tv voice guide?

It’s a feature that is a great help for people with visual disabilities because, at any given moment, you can hear what’s happening and which button you press on your remote. 

On the other hand, if you don’t need assistance and your Samsung TV is constantly talking to you, it can drive you nuts. 

Before we get to the instructions on turning your Samsung TV voice assistance off, let me remind you not to mix up Voice Navigation with Voice Guide, especially if you plan to operate your TV using Alexa, for example. (Yes, Samsung has both). 

  • Voice Navigation allows you to connect Bixby, Alexa, or Google Assistant to navigate your TV with voice commands.
  • Voice Guide provides voice guides for actions (changing the channel, adjusting the volume, etc.)

Turn off voice guide Samsung TV

Don’t worry; you don’t have to listen to the Voice Guide forever. You can turn it off regardless of the model. If your new TV is Series 5 – 9, QLED, or SUHD, you can use one of the following methods to turn it off.

Using the volume button

This is probably the easiest method to bring peace back into your house again. If you have a Samsung Smart Remote, all you need to do is to press and hold the volume button on your remote; this lets you access the Voice Guide on your TV directly. Think of it as a shortcut. 

So here are the full instructions:

  • Press and hold the Volume button on your remote.
  • Once you’re in the Voice Guide segment of the menu, press the Select/Center button. 

And that’s it. That should turn off the voice assistant. 

If this method didn’t work as planned, or if you don’t have Samsung Smart Remote (though you can buy it on Amazon for a bargain price), you should try the next easiest thing — turning it off through Settings. 

Via the tv settings 

Yes, of course, you can switch the voice assistant through the Settings dashboard, just like almost any other feature. All you have to do is to follow these instructions:

  1. By pressing the Home button on your remote, you can pull up the main Settings screen on your TV. It might look different depending on the TV model you have.
  2. Once you’re there, navigate through it by pressing the left side of the Direction pad on your remote (the circle with arrows around the biggest button — Select).
  3. Go down to General/General & Privacy and press Select.
Samsung TV General Settings
Samsung TV General Settings
  1. Then go down again by pressing the down arrow on the Direction pad until you come to Accessibility.
  2. Click the Select button.
  3. And the first one on the list will be the Voice Guide Settings.
  4. Hit the Select button once more, and the Voice Guide Settings will open.
Samsung TV Voice Guide Settings
Samsung TV Voice Guide Settings
  1. At the very top of the list, you’ll see Voice Guide. Click Select on it, and the small circle next to the line where it says Voice Guide should turn gray (meaning it’s finally off).
Samsung TV Voice Guide Settings Turned Off
Samsung TV Voice Guide Settings Turned Off

If you prefer a video instead of reading the instructions, the video below is for you.

Use voice command

If Voice Navigation is active on your TV, you’ll be able to turn the Voice Guide simply by using a voice command. 

  1. Press and hold the small Microphone button on your remote.
  2. Say, “Turn off Voice Guide.” 
  3. If your TV plays deaf, repeat the process by saying, “Voice Guide off.

And that’s it. The annoying voice assistant should go silent. 

Turn off voice assistant on older samsung models

Hmm, I understand. Let’s say you have an older model from 2008, 2014, 2018, etc., and the instructions above are not applicable. To be honest, there isn’t much difference, but here’s the explanation.

Samsung TV (2008-2013)

For all of you owning Samsung TV models from 2008-2013, you might notice that you don’t have a Voice Guide option at all, and yet, your TV keeps babbling. That’s because it has a voice assistant but under a different name. Back then, it was called the Audio Description

To turn it off, simply follow the instructions:

  1. Press the Menu button on your remote.
  2. Go to the Sound/Sound Mode (depending on the model) and press OK.
  3. Go to Broadcast and select Audio Language.
  4. If you need clarification on whether the Audio Description is on or off, check if you can see English AD on the screen. If you see it, it’s a sign your Audio Description (AD) is on.
  5. To deactivate AD, change your preference to English.

Note: To be honest, I don’t have an older Samsung TV, but I’ve recently read somewhere that you can also do it by pressing and holding the Menu button long enough (a few seconds, I guess). Again, I haven’t tried it, but hey, there’s an idea if nothing else works. 

Samsung TV (2014-2018)

As for Samsung TVs made between 2014 to 2018, the method of getting rid of the voice assistant is more similar to the latest Samsung TVs. The only difference is that instead of General, you have System (or System Settings, depending on the model). Oh, and yes, you press the Menu/123 button.

Let’s start!

  1. Press the Menu button (if you have a Basic remote controller) or the 123 key (if you have a Samsung Smart Remote).
  2. Go to System/System Settings, depending on the model.
  3. Select Accessibility.
  4. Go to Voice Guide, and turn it off. 

Note: It might be interesting to know that the 123 key enables you to access additional virtual keys on the TV screen. 

Turn off Bixby, Alexa, or Google assistant on your Samsung TV

Did none of the above steps work? Your TV is still talking to you? Well, I hate to break it to you, but you have one more method to try — turn off Bixby, Alexa, Google Assistant, or whatever you have. 

Turn off Bixby on your Samsung TV

Those who bought a Samsung TV 2018 onwards have Bixby pre-installed on your TV. It makes your life much easier, but at the same time, if your Voice Guide is out of control and you have Bixby running in the background, things are probably quite complicated. 

And here we come to the first stumbling block. You can not disable Bixby, but you can turn off the Voice Wake-up feature by following the instructions:

  1. Hit the Microphone button on your remote.
  2. Choose the Explore Now option.
  3. Go to Settings.
  4. Choose Voice Wake-up.
  5. Switch it off.

Now, if the previous technique didn’t work or it’s not suitable for your TV model, try getting to the Voice Wake-up using this method.

  1. Press the Home button.
  2. Go to Settings.
  3. Then slide down to General.
  4. And when you get there, you’ll see Bixby Voice Settings.
  5. Select it, then go to Voice Wake-up and turn it off.

Turn off Alexa on your Samsung TV

If you use Alexa on your Samsung TV, to turn it off, you’ll need to follow the procedure:

  1. Hit the Home button on your remote.
  2. Navigate through the menu by pressing the right/left arrow until you come to the Alexa logo.
  3. Hit the Select button.
  4. Then press the left arrow, and once you’re within the menu, hit the down arrow twice to get to Settings.
  5. Scroll down and choose the Log out option.
  6. By selecting Not Now, you can disable Alexa on your Samsung TV.

Your Samsung TV is no longer connected to the Alexa system. And don’t worry, if you miss Alexa, you can bring it back through the setup feature on your Alexa account.

Turn off Google Assistant on your Samsung TV

Now, it’s very simple to turn off Google Assistant on your Samsung TV (if you want that, of course). Just follow the instructions:

  1. Hit the Home button on your remote.
  2. Push the left arrow on the Direction pad to get to Settings.
  3. Select to open it.
  4. Go to General and select it.
  5. Scroll down till you get to Voice, and hit the Select button on your remote.
  6. Scroll down to Google Assistant Settings, and select it.
  7. Find the Manage Account option, Sign out, and hit Done.

And that’s it. You’re signed out from your Google Assistant account on your Samsung TV. To get it back, all you have to do is go through the setup once more.

Still nothing? The Voice Guide is still active? You could reinstall apps related to the Voice Guide, reset your Samsung TV, or contact Samsung Customer Care


Did your Samsung TV finally hear your prayers? You know, “Samsung TV voice assistant turn off, please”? Well, if the prayers didn’t work, we hope our article did. 

If you find your own way of turning off the annoying voice from your TV, feel free to share it with us in a comment!

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About Melissa

Hey! I'm Mel, I write the occasional article for Spacehop, amongst other things. I love meeting new people and chatting, so if you have any questions don't hesitate to ask.

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