Why won’t my phone connect to wifi? – Troubleshooting

When your phone won’t connect to a wifi network, it can be one of the most frustrating things. This is especially true if you’ve got no cellular data, and you really need to check your messages or calls for something important. And in many cases, we don’t even know why our phones won’t connect to the wifi.

But why exactly won’t your phone connect to the wifi sometimes? Well, let’s look at a few reasons why this might happen, and what you might be able to do to solve the problem.

Why wont my phone connect to wifi?

Being in Airplane Mode

A common reason why you might not be able to connect to the wifi is that your phone is in airplane mode, and this is not allowing you to connect properly. Make sure that your phone isn’t in airplane mode if you’re trying to connect to wifi, as airplane mode will automatically turn your phones wifi connectivity off.

Reconnect to Network

If you’ve already connected to this network before and you’re suddenly having problems, then you might want to forget the network, then reconnect to it. This can help you phone connect to the wifi, even if it was having trouble connecting beforehand.

Make Sure You’ve Got the Right Password

Although this might be a simple one, it’s common that people might just have the wrong username or password to log into wifi. Make sure that you’re entering the password correctly, and remember that it’s case sensitive too.

Reset your router

If you’re trying to connect to your home wifi, then there’s just as good of a chance that the problem is with your router as it is with your phone. So, reset your router just to make sure that it isn’t causing the problem.

Try another device

Try connecting another device to the network and see if that works. If you’re out and you’re not alone, then you can ask a friend to try their device on the wifi network too. Sometimes, if you’re trying to connect to public wifi, it could just be an issue with the wifi connection, so make sure it’s not your phone with the problem.

Check your settings

Depending on what phone your using, your settings may be restricting you from connecting to the wifi. Head into General Settings, and go ahead and reset your phones Network Settings back to default. This is another common problem that people have that is easily resolved.

Check Location Services

Another thing that I’ve seen cause issues with wifi connection is Location Services, which is just letting your phone know where you are. You can turn this off in the settings too, which might help you to regain your wifi connection.

Parental Controls

Although you’d likely know if there was parental controls set up, sometimes this can be the reason why you cannot access wifi. With good routers, you can set them to restrict access to wifi at certain hours, so it’s possible that this has been done too. If you’d like a router you can change the settings on, then check out Spacehop’s Guide to Routers.

Update your settings

The more complex that our phones get, the more we have to do to maintain them. Modern smartphones need to be updated regularly to work with the hardware in our household. If you can’t connect to your wifi, then make sure that your phone is fully updated, as this could also cause the problem.

If all else fails..

I say if all else fails, but sometimes it can be best to do this right at the start. If you’re having problems with your phones wifi, then one way that you can fix this is by simply turning the phone off and on again. This will reset your phone, which often will fix the problem that you’re having.


In conclusion, these are the simplest ways that you can make your phone connect to wifi when you’re having problems. Sometimes, there simply is no resolution as the wifi network might be too weak for you to connect to it, or it already has too many devices connected. If this is the case, then you’ll just have to find another wifi connection to use instead.

About Jon

Hey, I'm Jon. I'm an engineer by trade, so it makes sense that I'm obsessed with anything technology related! On the weekends, you can find me playing around with my computers or fixing something around the house. Feel free to leave a comment if you want to get in touch.

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