AirPod case not charging causes and solutions

There’s nothing worse than traveling with your AirPods and the AirPods case acting up and causing charging issues. If your AirPod case is malfunctioning and you are left wondering why your AirPod case not charging, then this guide is all you need to troubleshoot the issue. 

Why is my airpod case not charging?

There can be many reasons behind your AirPod case not charging. But the most common one is related to the charging source. If your AirPod case is not charging, try changing its charging cable, charging pads, or using a different plug point. You should also clean the lightning port as dirt or lint could block charging. 

The AirPod case not charging issue is not peculiar. In fact, several discussions on the internet have claimed that Apple’s new AirPods case has a flaw that might lead to early battery depletion. Accordingly, it’s fair to conclude that this problem touched a significant number of AirPods users and sparked much debate.  

It’s unclear if the issue is due to a software fault showing an erroneous battery percentage or if the battery within the casing is depleting faster than it should. Even if the battery is fully charged, people complain when they witness up to 50 percent depletion within a few hours of standby time. 

How-to fix an airPod case not charging?

Whatever the root cause of the AirPod case not charging, the troubleshooting methods outlined below will give you a fair shot at fixing it. 

Observe the charging pattern and signs

Does your AirPods case charge when plugged in or on its charging pad? You’ll need to be able to decipher the signs. The charging status light is the first thing you should examine. It’s normal to see a charging light appear when you initially plug in the case, but it will go out automatically after approximately 10 seconds.  

You can tell the case is charging if you put in your AirPods and then close its cover. Connect the charging cord to the case, bring the case next to your iPhone and open the cover. You should be able to see the status of your AirPods and their case on the screen. The AirPods and case battery icon should have a little lightning bolt next to it since the case is plugged in and charging. The absence of a lightning bolt on the casing indicates a charging issue.

Use different AirPods charging cable

By switching to a different charging cable, you can ensure that the cable isn’t the problem. The same goes for the wireless charging pad. Try charging your AirPods using a different charging pad. Doing this lets you determine if the issue is with the charging cable/pad or your AirPods case. 

Check the power outlet

To charge your AirPods case, you can connect it to practically any USB port on your laptop or connect the charging cable to an adapter. Nevertheless, if the battery isn’t charging, attempt to eliminate as many probable factors as possible. A USB port or wall outlet you’ve already tested with another device is best for charging the AirPods. If you’re unsure, experiment with different power outlets and charging cables.

Clean AirPod case’s lightning port

Dirt in the port will likely obstruct the connection between your charger and AirPod case. This can happen if you carry the case around in your pockets, where lint can be pushed into the port. What’s the solution? Remove any dirt from the charging port using a soft-bristled brush to clean the charging case thoroughly.

Apple AirPods case lightning port
Apple AirPods case lightning port

How to clean AirPods charging port

  1. Take a soft-bristled brush
  2. Gently scrape the dirt out
  3. Connect the charging cable to the port and check if it starts charging

Try charging with AirPods inside

Another way to troubleshoot the AirPods case not charging issue is by trying to charge the case with AirPods inside it. But first, you should check if your AirPods are charging inside the case. Then, put them inside the case and see if they light up. If you see them light up, they are working fine, but your charging case has issues.  

Take out your AirPods and close the charging case cover.  Place your AirPods inside the case again and plug the case into a charger. If, by doing this, your AirPods case starts charging, then good for you! If not, then move on to the next step. 

Update AirPods Firmware

You may have a software problem resulting in your AirPods case not charging. AirPods that haven’t been paired in a while may have this issue. The good news is that this problem can be fixed with a simple firmware upgrade. 

How to update AirPods

  1. Take out AirPods from the case and then re-insert them.
  2. Close the case lid and insert the charging cable into the port.
  3. Place it closer to your iPhone or iPad.
  4. Wait for your device to check for any pending updates, and then upgrade your AirPods case.

Check your AirPods case after the update is done. If it is still not charging, move on to the following method.

Reset AirPods case

If the methods above have failed to fix the AirPod case not charging issue, you may need to reset them. You should be aware that if you factory reset your AirPods, you’ll lose all of your previously stored settings. Follow the instructions below to reset your  AirPod case. 

How to reset AirPods case 

  1. Take AirPods out of the case and close the case.
  2. Place it next to your iPhone or iPad.
  3. Open the Settings app on your iPhone to get started. 
  4. Next, select the Bluetooth option. 
  5. Reset your AirPods by selecting the “i” icon next to their name. 
  6. Then, select the Forget This Device option and follow the onscreen instructions. 
  7. Tap Forget Device option to start the reset process. 
  8. The next step is to place your AirPods back inside the case.
  9. After that, close the case lid and wait for 30 seconds before opening it again.
  10. Now, press and hold the setup button at the back of your AirPods case.
  11. Wait for the light to blink on your AirPods case and charge from amber to white.
  12. Your AirPods have now been reset, and you will see an amber light. 

Now that your AirPods have been reset to their original factory settings, you may try charging the case and check if it has any charging issues. 

Contact Apple customer service

If these troubleshooting methods fail to resolve the AirPod case not charging issue for you, it is time to get in touch with the Apple customer care or take it to the Apple Store near you. The technical support will check your AirPod case, detect the root cause of the issue, and quote the price to fix if there is a hardware issue or if it can be repaired under warranty. 

Get a new AirPod case

If your AirPods are out of warranty and the repair cost quoted by the Apple Store is almost as much as getting a new case, it makes sense to buy a new AirPod case instead. The good news is that Apple sells AirPods cases separately, so you can get one on Amazon for under $100

AirPod case not charging but airPods are?

If you are wondering why your AirPod case not charging but AirPods are, we have listed the reasons for the issue. Understanding these issues will help you troubleshoot the issue.

Your AirPods require a hard reset

Why is my AirPod case not charging? One of the causes of this issue may require a hard reset of your AirPods. Any malfunction or issue can prevent your AirPods case from charging. Resetting your AirPods to factory settings can resolve the problem for you. Follow the steps below to reset your AirPods. 

Apple AirPods and AirPods Pro Set-Up Button
Apple AirPods and AirPods Pro Set-Up Button
  1. First, go to Bluetooth settings on your Apple device and forget your AirPods from the list of paired devices.
  2. Press and hold the setup button located at the back of the AirPods charging case. 
  3. As soon as you see the status light flash amber followed by White light, release the button. 
  4. Wait for 30 seconds, then pair your AirPods with your Apple device as you did when you first bought them.

AirPods and AirPods charging case need cleaning

AirPod Pro Case Not Charging? The debris in your charging case and its charging port may interfere with your AirPods’ connection ability. Fortunately, this can be fixed by simply cleaning your charging case with a microfiber cloth. The same goes for cleaning your AirPods earbuds.

Try using a fresh and soft-bristled brush or cotton swabs to clean the case. Be gentle when cleaning the case.

Change lightning cables

The lightning cable you are using to charge your AirPods case could also be causing the AirPod case not charging no light issue. If you are using AirPods Pro, then you might be facing the AirPod Pro case not charging no light issue. 

Apple Lightning to USB Charging Cable
Apple Lightning to USB Charging Cable

A damaged lightning cable can cause charging issues with your AirPods Case. You must thoroughly check your charging cable and change it to fix the issues. Follow the instructions below to check your lightning cable. 

  • Check the endpoints of your Lightning cord using a flashlight. Usually, the endpoints are more prone to fraying. 
  • If you don’t see any noticeable signs of damage, try using the cable to charge another Apple device. If the other device starts charging normally, then there is no issue with your lightning cable.

Don’t use extension cords

Using an extension cord to charge your AirPods case can cause it to not charge adequately. Extension cords often fail to get enough power to sufficiently charge the AirPods case leading to charging issues. Try plugging your AirPods case charger into a wall socket to charge the AirPods case. 

Check for AirPods software update

When did you last update your AirPods? The most recent software update may be all that is needed to repair the problem. Having the most recent software version keeps your AirPods away from an unwanted issue like the AirPods case not charging. If your AirPods aren’t charging properly, try updating them.

Buy new AirPods case

Another reason behind your AirPods case not charging could be the hardware failure of the charging case. Buying a new AirPods case can potentially address your difficulties. You can visit your nearest Apple Store and get a replacement for your AirPods charging case if it is still under warranty. If it is out of warranty, then you can buy a new charging case for under $80.

Apple Wireless Charging Case for AirPods
Apple Wireless Charging Case for AirPods

Tips to prevent airPod case charging issues 

Make sure to take care of your AirPods, and they’ll keep delivering the same quality and last longer! Follow the tips below to ensure you don’t run into the AirPod case not charging issue again.  

  • Never leave your AirPods or AirPod case near liquids or food. Keep them in a dry and safe place at all times. 
  • Ensure you don’t keep your AirPod case plugged into a charger overnight since this might damage the battery. 
  • The easiest way to ensure you’re utilizing the finest possible product is to use an Apple-certified lightning cable and charger bundle. 
  • Keep your AirPods clean by wiping them down with a microfiber cloth weekly. 

Frequently asked questions

Now that you know all the possible troubleshooting methods and prevention tips for the AirPod case not charging issue, we must answer some related queries too. 

Why isn’t my AirPod case charging, but my AirPods are?

Your AirPod case is not charging, but your AirPods are charging is a common issue. You can fix this issue by updating your AirPods firmware or resetting your AirPods case by pressing and holding the reset button at the back of the case. 

Why is my AirPods case dying so fast?

If your AirPods case is dying so fast, it could be due to a software bug causing it. You should update the firmware of your AirPods, but if that does not resolve the issue, then you must get it checked by Apple customer care for battery damages. 

How long does it take to charge the AirPod case?

Usually, it takes up to an hour to completely charge your AirPods case. Since the case charges fast, you should never leave it on an overnight charge. 

Why are my AirPods not charging?

There could be many reasons why your AirPods are not charging. It could be a software issue or dirt accumulated in the charging port. You must clean the charging port on your AirPods case to get it to charge properly. 


We hope this guide helps you resolve the AirPod case not charging issue. If none of the troubleshooting methods did the trick for you and you still face the AirPod case not charging issue, you must take it to an Apple Store nearby. If your AirPods are out of warranty, get a new case as it will cost you less than $100. 

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About David

Hey there, I'm David. I recently joined the Spacehop team from Tech Devised, and love writing about all things TECH! When I'm not writing, you can find me enjoying the great outdoors with my golden retriever Lucy or enjoying a pint at my local Irish pub.

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