One of the most frustrating things is having an internet connection that keeps dropping. This is especially true if you have important things to do, but it’s just as frustrating if you lose connection whilst watching a film or playing a video game.
If you’re like most people, you’ve probably spent countless time on the phone to your internet provider, only for them to say definitively that there’s no issue in your area. So, if you’re broadband provider say this, then what else could the problem be? Well, there may actually be a problem with your router. So, let’s look at some of the most common issues people face with their router connectivity.
My Router Keeps Losing Internet Connection
There are a few different things you should do to try and identify the cause of your router problems.
The first thing you need to do is check the settings of your router. There are a few things that you can do here, but the first thing that I would check is the channel that you’re connecting to your router on.
Change the Router Channel
If you have a router that has dual band capabilities, this means that it works on both a 2.4GHz and a 5.0GHz channel. The 5.0GHz channel is typically much better for the quality of your connection, and most modern devices will connect to it without an issue. However, there is the possibility that the device you’re trying to connect to your router only works on a 2.4GHz level, so try connecting to this bandwidth instead and this might solve your problem.
There are different channels that you can connect to on your router – channels 1, 6 and 11 are the best to switch to if you’re using 2.4GHz. There are 24 different channels to choose from if you’re connecting on a 5.0GHz channel. If you want to change the channel on your router, check out this short guide on how to do so.
Other Possible Issues
You can also look at the settings and see which channel you’re connected to. There is typically an option for “auto”, which means the router will connect to whatever actually works. So, this can be a quick fix to get your router back up and running.
Another possible cause for your loss of internet connection that’s found in your router settings is it’s security settings. There’s typically something like Wifi Protected Setup, which you can turn off – this might also help. Although these security settings are intended to improve your security, they can sometimes interfere with the routers internet connection.
If all of this fails, then I’d advise you to turn the router on and off again. Leave it off for 20 seconds, then press the reset button to reset your router back to factory settings (you might have to hold the reset button down to do this). This can be another reason why your router has lost connection.
Are you sure it’s the Router?
It isn’t only the router that could be causing problems with your internet connection. There are several other reasons why your internet may not be working properly, which are;
- Just the Wi-fi – It’s worth checking out whether it’s a wifi only problem or a problem with the router altogether. Connect your laptop or computer to the router with a hard connection (cable) to confirm whether it’s an issue with just the wireless connection or the whole router.
- Check the device – There is also the possibility that there is just an issue with the specific device that you’re connecting. To check, obviously you just need to try and connect another device to your internet.
- Capacity – If you have a restricted broadband deal and you’re trying to connect a lot of device at the same time, then there’s the possibility that this might make your internet slow or not even working. If you are in a busy household, then you might need to upgrade your internet,
- Internet is down – Sometimes, the internet can just go down in your area. If you have a phone, then try and check whether there’s a shortage in your local area.
Hopefully, this short guide of how to fix your internet connection when there’s problems with your router has helped. In most cases, the issue with your router might be an easy fix, but you also must be prepared to look elsewhere for the problem with your internet connection too. If there’s a fault with your device, then you might have to consider getting a new wireless router. However in many cases, you can avoid doing this with these simple fixes.